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You can use Cloud Logging to capture logging data and events
for your Google Cloud project. The
Logs Explorer displays log entries for your
project. You can use the contactcenteraiplatform.googleapis.com/ContactCenter
resource type to filter your results to view only the log entries for
CCAI Platform.
Before you begin
Before you can use the Logs Explorer, your administrator needs to grant you
the right IAM role. The role you require depends on your use case. For more
information, see Before you begin in the Cloud Logging
documentation.
View CCAI Platform log entries
You can filter the results that appear in the Logs Explorer to display only
CCAI Platform log entries.
To view CCAI Platform log entries, follow these steps:
In the Google Cloud console, go to the project selector dashboard and select the
project that contains your instance.
For Project logs, enter
resource.type="contactcenteraiplatform.googleapis.com/ContactCenter" in
the query field, and then click Run query. Your CCAI Platform
log entries appear.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-29 UTC."],[],[],null,["| **Preview**\n|\n|\n| This feature is subject to the \"Pre-GA Offerings Terms\" in the General Service Terms section\n| of the [Service Specific Terms](/terms/service-terms#1).\n|\n| Pre-GA features are available \"as is\" and might have limited support.\n|\n| For more information, see the\n| [launch stage descriptions](/products#product-launch-stages).\n\nYou can use [Cloud Logging](/logging/docs) to capture logging data and events\nfor your Google Cloud project. The\n[Logs Explorer](/logging/docs/view/logs-explorer-interface) displays log entries for your\nproject. You can use the `contactcenteraiplatform.googleapis.com/ContactCenter`\nresource type to filter your results to view only the log entries for\nCCAI Platform.\n\nBefore you begin\n\nBefore you can use the Logs Explorer, your administrator needs to grant you\nthe right IAM role. The role you require depends on your use case. For more\ninformation, see [Before you begin](/logging/docs/view/logs-explorer-interface#before-you-begin) in the Cloud Logging\ndocumentation.\n\nView CCAI Platform log entries\n\nYou can filter the results that appear in the Logs Explorer to display only\nCCAI Platform log entries.\n\nTo view CCAI Platform log entries, follow these steps:\n\n1. In the Google Cloud console, go to the project selector dashboard and select the\n project that contains your instance.\n\n\n [Project selector dashboard](https://console.cloud.google.com/projectselector2/home/dashboard)\n\n \u003cbr /\u003e\n\n2. In the navigation menu, click **Logging \\\u003e Logs explorer**.\n\n\n [Logs Explorer](https://console.cloud.google.com/logs)\n\n \u003cbr /\u003e\n\n The **Logs Explorer** page appears.\n3. For **Project logs** , enter\n `resource.type=\"contactcenteraiplatform.googleapis.com/ContactCenter\"` in\n the query field, and then click **Run query**. Your CCAI Platform\n log entries appear.\n\n | **Note:** To get query results, you might need to click **Edit time** to adjust the time window.\n\nFor more information about using the Logs Explorer, see [View logs by using\nthe Logs Explorer](/logging/docs/view/logs-explorer-interface)."]]
Project logs, enter