Workforce management

CCAI Platform Workforce Management (CCAI Platform WFM) is a comprehensive workforce management solution designed to streamline your workforce operations and empower your business to achieve its full potential. Our platform offers a suite of integrated tools that simplify and automate critical tasks involved in managing your workforce, including scheduling, time tracking, performance management, and compliance.

Key features and benefits include the following:

  • Optimize scheduling: Create efficient schedules that align with employee availability, skills, and business needs. This helps minimize scheduling conflicts and ensure adequate staffing levels.

  • Get accurate time tracking: Track employee hours accurately with flexible time clock options, including web-based interfaces and mobile apps. Automatically calculate overtime to ensure compliance with labor regulations.

  • Forecast and budget: Predict future staffing needs based on historical data and business trends, enabling proactive resource planning and optimized labor budgeting.

  • Boost performance: Monitor employee performance, provide timely feedback, and conduct performance reviews to foster a culture of continuous improvement and maximize productivity.

  • Ensure compliance: Stay compliant with complex labor laws and regulations, including overtime rules, rest breaks, and minimum wage requirements, minimizing the risk of costly legal issues.

  • Gain insights: Access powerful analytics and reporting tools that provide valuable insights into labor costs, productivity trends, attendance patterns, and other key metrics, empowering data-driven decision making.

Getting started with CCAI Platform WFM

To use CCAI Platform WFM, you must have it enabled for your organization. To do this, contact your Google Cloud account team or open a Google Cloud support ticket. CCAI Platform WFM requires that you have a CCAI Platform instance.

After CCAI Platform WFM is enabled for your organization, you can access the WFM portal by signing in to the CCAI Platform portal and then navigate to Operation Management > Workforce Management.