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With Private Service Connect, you can set up private ingress into your
Contact Center AI Platform (CCAI Platform) instance, private egress out of your
instance, or both. You can do this by setting up a
Private Service Connect connection using your own internal IP address,
keeping your traffic private and within Google Cloud. For more information,
see Private Service Connect.
To use Private Service Connect to set up private ingress or private
egress for your instance, see the following:
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-25 UTC."],[[["\u003cp\u003ePrivate Service Connect enables the setup of private ingress, private egress, or both for your Contact Center AI Platform instance.\u003c/p\u003e\n"],["\u003cp\u003eThis setup utilizes your internal IP address to ensure traffic remains private within Google Cloud.\u003c/p\u003e\n"],["\u003cp\u003ePrivate Service Connect for this feature is subject to the Pre-GA Offerings Terms, meaning it's provided "as is" with potentially limited support.\u003c/p\u003e\n"],["\u003cp\u003eFurther information about setting up private ingress and egress can be found in the provided documentation links.\u003c/p\u003e\n"]]],[],null,["# Private Service Connect\n\n| **Preview**\n|\n|\n| This feature is subject to the \"Pre-GA Offerings Terms\" in the General Service Terms section\n| of the [Service Specific Terms](/terms/service-terms#1).\n|\n| Pre-GA features are available \"as is\" and might have limited support.\n|\n| For more information, see the\n| [launch stage descriptions](/products#product-launch-stages).\n\nWith Private Service Connect, you can set up private ingress into your\nContact Center AI Platform (CCAI Platform) instance, private egress out of your\ninstance, or both. You can do this by setting up a\nPrivate Service Connect connection using your own internal IP address,\nkeeping your traffic private and within Google Cloud. For more information,\nsee [Private Service Connect](/vpc/docs/private-service-connect).\n\nTo use Private Service Connect to set up private ingress or private\negress for your instance, see the following:\n\n- [Set up private ingress](/contact-center/ccai-platform/docs/private-ingress)\n\n- [Set up private egress](/contact-center/ccai-platform/docs/private-egress)"]]
