Google Security Operations offers you a way to create a customized Cross Environment Policy that works for your organization's needs. Use the Cross Environment Policy settings to choose the required permissions for assigning users to cases and moving cases between environments.
Under Assign Case, you can let users have access to a specific case when they don't have permissions for that environment. This option is helpful when you need to investigate a case in a different environment within the organization. You can also assign manual actions and create case tasks and mentions in the case wall or case chat for that case. As a general rule, we recommend keeping Assign Case set to the default option, Prevent.
Under Move Case, you can choose whether or not users can move cases between environments. This is helpful when you investigate alerts in the context of a different environment within the organization.
To assign a case:
Go to Settings>Advanced>General.
In the Cross Environment Policy dialog, under Assign Case, select Allow users to assign cases to users from other environments.
Click Save.
To move cases to a different environment:
Go to Settings>Advanced>General.
In the Cross Environment Policy dialog, under Move Case, select Allow users to move cases between environments.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-25 UTC."],[[["Google Security Operations enables the creation of a Cross Environment Policy to customize permissions for users across different environments within an organization."],["The Assign Case setting allows specific users to access and interact with cases in environments where they don't typically have permissions, which is useful for cross-environment investigations."],["The Move Case setting permits or restricts users from transferring cases between different environments to investigate alerts, providing flexibility for case management."],["Users can grant case access in another environment by navigating to Settings \u003e Advanced \u003e General, locating the Cross Environment Policy dialog box, then under Assign Case selecting \"Allow users to assign cases to users from other environments\", and saving changes."],["Users can permit or restrict the movement of cases from environment to environment by navigating to Settings \u003e Advanced \u003e General, locating the Cross Environment Policy dialog box, then under Move Case selecting \"Allow users to move cases between environments\", and saving changes."]]],[]]
