View cases from Your Workdesk

Supported in:

Google SecOps SOAR

In Your Workdesk, the My Cases tab contains cases assigned to you, your role, or cases where you are mentioned.

Viewing case details in the side drawer

To view more details about a specific case, click View Details next to the case. This will open the View Details side drawer, which displays additional case details, including the highlighted information. If you need even more detailed information or want to configure a service-level agreement (SLA), click Go to case.

Accessing SLAs for alerts

To view SLAs for alerts for a specific case, hold the pointer over SLA for Alerts.

Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.

Last updated 2024-12-22 UTC.