Collect Appian Cloud logs

Supported in:

Google secops SIEM

This document explains how to ingest Appian Cloud logs to Google Security Operations using Bindplane.

Before you begin

Make sure you have the following prerequisites:

A Google SecOps instance
A Windows 2016 or later, or a Linux host with systemd
If running behind a proxy, firewall ports are open
Professional or Signature license with Appian Cloud
Record of your Appian environment URL(s)
IPsec VPN between Appian Cloud and the environment where the Bindplane agent will be deployed

Get Google SecOps ingestion authentication file

Sign in to the Google SecOps console.
Go to SIEM Settings > Collection Agents.
Download the Ingestion Authentication File. Save the file securely on the system where Bindplane will be installed.

Get Google SecOps customer ID

Sign in to the Google SecOps console.
Go to SIEM Settings > Profile.
Copy and save the Customer ID from the Organization Details section.

Install the Bindplane agent

Install the Bindplane agent on your Windows or Linux operating system according to the following instructions.

Windows installation

Open the Command Prompt or PowerShell as an administrator.

Run the following command:

msiexec /i "https://github.com/observIQ/bindplane-agent/releases/latest/download/observiq-otel-collector.msi" /quiet

Linux installation

Open a terminal with root or sudo privileges.

Run the following command:

sudo sh -c "$(curl -fsSlL https://github.com/observiq/bindplane-agent/releases/latest/download/install_unix.sh)" install_unix.sh

Additional installation resources

For additional installation options, consult the installation guide.

Configure the Bindplane agent to ingest Syslog and send to Google SecOps

Access the configuration file:
- Locate the config.yaml file. Typically, it's in the /etc/bindplane-agent/ directory on Linux or in the installation directory on Windows.
- Open the file using a text editor (for example, nano, vi, or Notepad).

Edit the config.yaml file as follows:

receivers:
    tcplog:
        # Replace the port and IP address as required
        listen_address: "0.0.0.0:6514"

exporters:
    chronicle/chronicle_w_labels:
        compression: gzip
        # Adjust the path to the credentials file you downloaded in Step 1
        creds_file_path: '/path/to/ingestion-authentication-file.json'
        # Replace with your actual customer ID from Step 2
        customer_id: <customer_id>
        endpoint: malachiteingestion-pa.googleapis.com
        # Add optional ingestion labels for better organization
        log_type: 'APPIAN_CLOUD'
        raw_log_field: body
        ingestion_labels:

service:
    pipelines:
        logs/source0__chronicle_w_labels-0:
            receivers:
                - tcplog
            exporters:
                - chronicle/chronicle_w_labels

Replace the port and IP address as required in your infrastructure.
Replace <customer_id> with the actual customer ID.
Update /path/to/ingestion-authentication-file.json to the path where the authentication file was saved in the Get Google SecOps ingestion authentication file section.

Restart the Bindplane agent to apply the changes

To restart the Bindplane agent in Linux, run the following command:
```
sudo systemctl restart bindplane-agent
```
To restart the Bindplane agent in Windows, you can either use the Services console or enter the following command:
```
net stop BindPlaneAgent && net start BindPlaneAgent
```

Enable Log Streaming for Appian Cloud

Open a Support case with Appian, with the Subject Enable Log Streaming, and include the following details:
- Environment URL(s)
- Desired network path, as an IPsec VPN
- Bindplane agent IP address
- Bindplane agent TCP port number (for example, 6514)
Appian Support schedules a maintenance window and deploys the configuration.

Need more help? Get answers from Community members and Google SecOps professionals.