Playbooks that are attached to alerts in a case can be rerun up to 9 times
(10 times in total including the first run).
This can be useful in the following situations:
You want to have more up to date results since the last run
One or more steps in the playbook failed and you want to rerun the whole
playbook
You changed something in the playbook in the Playbooks page and you
would like to rerun it with the new logic
Rerun a playbook
In the Playbooks tab of the selected alert in the Cases
page, locate the playbook that you want to rerun.
Click
replay
Rerun Playbook. Each time you choose to rerun the playbook, the
iteration number is displayed and informative messages are written on
the case wall.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-12-04 UTC."],[],[]]