You can create and manage case-specific or general tasks and assign them to
a SOC role or team member directly from Cases > Case Wall or
Your Workdesk > My Tasks.
To add a task from the Case Wall, follow these steps:
Click Case Task on the right side. The
Add Task dialog opens.
Enter the information for the title, SOC role or team member, task
content, and due date.
Click Save.
To change the SOC role or team member assigned to the case, follow these steps:
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-04-02 UTC."],[[["You can create and manage tasks directly from the Cases page or Your Workdesk in Google SecOps."],["Tasks can be assigned to specific SOC roles or team members within the platform."],["Adding a new task requires entering a title, assignee, content, and due date via the Add Task dialog box."],["You can reassign an existing task to a different SOC role or team member through the task's menu."],["Tasks can be marked as complete by selecting \"Mark as done\" and adding a closing comment."]]],[]]