Add a new environment

Supported in:

An environment refers to your different networks or customers that are managed by the Security Operations Center (SOC) or Managed Security Service Provider (MSSP). This is useful for SOCs who provide services to several different networks, customers, or business units within the organization.

The platform comes with a predefined environment named Default Environment.

To add a new environment:

  1. Go to Settings > Organization > Environments.
  2. Click add Add; the Add Environment dialog appears.
  3. Enter the relevant information. Make sure to select Append to all Users and API Keys if you want to add this new environment directly to existing users and API keys. Make sure to add in an alias if the third-party integration has a different tenant name defined.
  4. If you cleared the checkbox for Allow Data Retention Period per Environment in the Settings > Advanced > General, use this field to specify the time period for deleting all information on closed cases for this environment.
  5. Click Create. The new environment appears in the list of environments.

What's next

Create environment groups

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