In addition to the standard options, the Manual Action,
Case Task, and Alert Options menus are available under the
case header. These menus provide quick access to these commonly used actions.
Alerts List: The Alerts List icon appears only
when a case contains more than two alerts. You can use the menu to select a specific alert
and go directly to it.
Manual Action: While reviewing case information, you can
initiate a manual action without leaving the Cases page.
For more information, see Perform a manual action.
Case Task: You can add a case-specific task and assign it
to a user or role, including yourself. For more information, see Manage tasks from the Cases page.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-24 UTC."],[[["\u003cp\u003eThe \u003cstrong\u003eCases\u003c/strong\u003e page in Google SecOps SOAR provides a centralized location for managing and investigating security cases, including the Case Queue Header, Case Top Bar (left and right), and Case/Alert Information sections.\u003c/p\u003e\n"],["\u003cp\u003eThe Case Top Bar, located at the top of the case interface, displays critical information such as Case Priority, Case Title, Case ID, Case Stage, Timestamp, Change Environment, and Manage Tags on the left, while also showcasing the Analyst Name/Role, Chat, Close Case, Refresh, Explore, and Actions Menu on the right.\u003c/p\u003e\n"],["\u003cp\u003eWithin a case, users can access various tabs, including the Case Overview, Case Wall, Alert Overview, Alert Events, and Alert Playbooks, which offer different perspectives and detailed information about the case and associated alerts.\u003c/p\u003e\n"],["\u003cp\u003eAdditional actions available on the \u003cstrong\u003eCases\u003c/strong\u003e page include the ability to view an Alerts List, create Manual Actions, manage Case Tasks, and utilize an Alert Options Menu, all accessible from the right side under the Case Top Bar.\u003c/p\u003e\n"],["\u003cp\u003eUsers can find comprehensive guidance and support from community members and Google SecOps professionals through a dedicated community forum link provided on the \u003cstrong\u003eCases\u003c/strong\u003e page.\u003c/p\u003e\n"]]],[],null,[]]
