In addition to the standard options, the Manual Action,
Case Task, and Alerts Options menu are located on the right
side, under the case top bar, letting you to quickly navigate or perform a
task or an action.
Alerts List: The Alerts List icon is displayed only
if there are more than two alerts in the case. You can select an alert from
the menu and navigate to it.
Manual Action: While reviewing case information, you can
quickly create a manual action for it without leaving the Cases page.
For more information, see Perform a manual action.
Case Task: You can add a case specific task and assign it
to a person or a role, including yourself. For more information, see Manage tasks from the Cases page.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-25 UTC."],[[["The **Cases** page in Google SecOps SOAR provides a centralized location for managing and investigating security cases, including the Case Queue Header, Case Top Bar (left and right), and Case/Alert Information sections."],["The Case Top Bar, located at the top of the case interface, displays critical information such as Case Priority, Case Title, Case ID, Case Stage, Timestamp, Change Environment, and Manage Tags on the left, while also showcasing the Analyst Name/Role, Chat, Close Case, Refresh, Explore, and Actions Menu on the right."],["Within a case, users can access various tabs, including the Case Overview, Case Wall, Alert Overview, Alert Events, and Alert Playbooks, which offer different perspectives and detailed information about the case and associated alerts."],["Additional actions available on the **Cases** page include the ability to view an Alerts List, create Manual Actions, manage Case Tasks, and utilize an Alert Options Menu, all accessible from the right side under the Case Top Bar."],["Users can find comprehensive guidance and support from community members and Google SecOps professionals through a dedicated community forum link provided on the **Cases** page."]]],[]]
