To see more information before you respond, click View Case. The Case
page opens where you can view the case details, and manually approve or
deny the action.
To respond to a pending action, follow these steps:
Go to Your Workdesk > Pending Actions.
Click Respond. The Respond side drawer
opens with details regarding the playbook step. If enabled by the
administrator, a timer shows how much time you have left to respond.
Depending on your user role, choose one of the following options:
For standard users:
Click Execute to approve the action.
Click Skip to skip the action; the playbook continues to run.
For collaborator users:
Click Approve, then click Save. The status for the pending action updates to Action Approved.
Click Decline and then click Save; a dialog opens. Enter the reason for
declining the action. This reason is then added to the case wall, and the status for
pending action is updated to Action Declined.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-04 UTC."],[[["\u003cp\u003eYour Workdesk allows for quick responses to actions related to playbooks within Google SecOps SOAR.\u003c/p\u003e\n"],["\u003cp\u003eUsers can view attached messages and case details before deciding to execute, skip, approve, or decline an action.\u003c/p\u003e\n"],["\u003cp\u003eStandard users can execute or skip pending actions, while collaborator users can approve or decline them.\u003c/p\u003e\n"],["\u003cp\u003eDeclined actions require a reason to be entered, which is then added to the case wall for reference.\u003c/p\u003e\n"],["\u003cp\u003eYou can find additional help and information regarding Google SecOps via the Google Cloud Community link.\u003c/p\u003e\n"]]],[],null,["# Respond to pending actions from Your Workdesk\n=============================================\n\nSupported in: \nGoogle secops [SOAR](/chronicle/docs/secops/google-secops-soar-toc) \n\n**Your Workdesk** provides a place where you can quickly respond\nto actions related to a playbook. You can view attached messages before\ndeciding on a response.\n\n\nTo see more information before you respond, click **View Case** . The **Case**\npage opens where you can view the case details, and manually approve or\ndeny the action.\n\nTo respond to a pending action, follow these steps:\n\n1. Go to **Your Workdesk \\\u003e Pending Actions**.\n2. Click **Respond** . The **Respond** side drawer opens with details regarding the playbook step. If enabled by the administrator, a timer shows how much time you have left to respond. \n3. If you are a standard user, click **Execute** or **Skip** .\n - If you click **Execute**, the action is approved.\n - If you click **Skip** , the action is skipped and the playbook continues to run. \n4. As a collaborator user, click **Approve** or **Decline** , and then click **Save** .\n - If you click **Approve** , the status for the pending action is updated to **Action Approved**.\n - If you click **Decline** , a dialog opens. Enter the reason for declining the action. This reason is then added to the case wall, and the status for pending action is updated to **Action Declined**.\n\n**Need more help?** [Get answers from Community members and Google SecOps professionals.](https://security.googlecloudcommunity.com/google-security-operations-2)"]]
