Define authorized environments

Each customer is allowed to handle cases from a certain number of environments only. The number of environments is according to your license. The default environment is automatically added here.

Define which environments are authorized for the Incident Manager

1. Navigate to SOAR Settings > Incident Manager > Authorized Environments. All the environments in your company will appear on the page.
2. Select those environments whose cases, if the need arises, can be handled in the Incident Manager. You can hide all the other environments once you have chosen the ones you need using a checkbox at the top of the page.