Manage users and roles

This document is intended for users of the Google Security Operations SOAR platform who want to add new users.

User types

The Google Security Operations SOAR user types include:

• Standard users: can be given various permissions and have edit rights to the platform as you defined them.
• View-only users: can only view certain parts of the platform based on their assigned permissions. They require a special license. For details, see Create a view-only user.
• Collaborator users: can have edit or view permissions for specific platform modules. For more information on this user type, see Benefits of adding a collaborator user.
• Managed users: Have full case management permissions, letting them participate in a hybrid SOC model alongside a Managed Security Service Provider (MSSP). For more information on managed users, see Create a Managed or Managed-plus user.
• Managed-plus users: Have the same case management permissions as managed users, with the additional ability to build and edit playbooks within their own environment. For more information on Managed-plus users, click Create a Managed or Managed-plus user.

Add a new user

To add a new user to the Google Security Operations SOAR platform, follow these steps:

1. Go to Settings > Organization > User Management.
2. Click addAdd.
3. Fill out the required information in the fields. You can edit this information after the user is created. The Login ID field must contain an email address for internal users. If you edit the Login ID field, the user's status changes to Pending until the next sign-in.
4. Click Add. The new user appears in the user list, and an email invitation is automatically sent.

Set environment access

If you select a permission group with edit permissions for All Environments, the user is granted access to all environments by default. To change this at the permission group level, follow these steps:

1. On the Permissions page, select None for All Environments.
2. Select one or more specific environments for the user to have access to.
3. Click Add. The new user appears in the list of users, and an email invitation is automatically sent.
4. For internal users, the status remains Pending until they accept the invitation and create a password.

The invitation link is valid for 3 days. The administrator can resend the invitation on the User Management page.

For SAML users, the status remains Pending until the initial login. They can sign in directly to the platform without the need to use the invitation email.

You can also map users with multiple control access parameters.