Google Cloud for Insurance

Maximize data insights to drive smart decisions and more value.

Leverage the power of data and analytics in a modernized infrastructure to profitably grow, innovate, and compete to create customer-centric experiences while reducing cost and risk.

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Innovate across the insurance value chain

Strengthen decision-making, deliver customer-centric experiences, and modernize business models by simplifying cloud migration and maximizing data analytics.

Transforming the financial services value chain with a data-first strategy

Eight solutions to creating more delightful customer experiences.

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Solutions

Optimizing insights and efficiencies in insurance.

Deliver exceptional, natural customer interactions with expert assistance for complex cases.

Contact Center AI

Customer experience and growth

Drive personalized, privacy-centric, omnichannel customer experiences and predictive marketing.

Customer Data Platform (CDP)

Customer experience and growth

Streamline paper-based processes by easily automating structured data capture at scale.

Document AI for insurance

Customer experience and growth

Deliver relevant and contextualized financial services within any customer service offering.

Embedded finance API

Customer experience and growth

Automate and streamline your regulatory reporting and more with cloud-based architecture and granular insights.

Regulatory Reporting Platform

Risk and regulatory

Use in-stream analytics to detect anomalies within time series data.

Time series anomaly detection

Risk and regulatory

Customer stories

Explore how insurance companies are using Google Cloud to gain data insights at scale to drive better decisions, customer experiences, and product innovations while making their processes more efficient. Dive into more customer case studies.

Travelers uses Google Cloud to create a connected data ecosystem to enhance the commercial insurance underwriting process.

Faster underwriting process

AXA Switzerland uses data analytics to gain insights about future trends to identify new or unknown customer needs and personalize its services.

Predicting customers’ future needs

Max Life Insurance built a chatbot to help customers answer questions and connect them with relevant products.

Interactive experiences

CNA is building a global data analytics foundation to accelerate time-to-market for ML models and enable faster decision-making.

Improved predictive insights

Allianz delivers a risk management program that streamlines access to cyber insurance coverage in partnership with Munich Re and Google Cloud.

Cyber security

Generali aims to leapfrog the competition by enhancing the human touch in its customer experiences.

Personalized experiences

Munich Re is using cutting-edge AI chips and visual inspections to accelerate its response to disasters and the flood of claims that follow.

Streamlined claims processing

Security and compliance

Protect your sensitive data—including customer personally identifiable information (PII), transaction data, and payment card details—through identity management, network security, threat detection, and response.

Learn more

Google Cybersecurity Action Team (GCAT) Compliance resource center

Why Google Cloud for insurance

Boost your insurance claims response

Accelerate your response to disasters by using AI capabilities to analyze aerial photos to assess the damage to properties and sort through the claims.

Exceed customer expectations

Meet high customer expectations for fast and accurate assistance and omnichannel experiences that are available 24/7.

Price your insurance products with predictive analytics

Combine your data with public datasets, such as datasets provided by the NOAA Big Data Program, and use predictive analytics for dynamic insurance pricing.

Quickly innovate and analyze results

Unlock customer insights to predict your customers’ future needs and personalize your offerings and to deliver privacy-centric experiences and grow your business.

Move to the cloud more securely

Understand how financial services organizations can more securely move to the cloud while digitally transforming their businesses.