For problems that are related to the SAP BTP edition of ABAP SDK for Google Cloud, provide
the following diagnostic information to Cloud Customer Care when you open a
case:
You can also discuss ABAP SDK for Google Cloud with the community on
Cloud Forums.
Detailed description of the problem
Provide a complete and detailed description of the problem, including the
version of the SAP BTP edition of ABAP SDK for Google Cloud, and the date and time when the problem
occurred.
Error message encountered
Provide the error messages that you have encountered in the SAP BTP edition of ABAP SDK for Google Cloud.
API class and method name
Provide the API class name and API method name. For example:
Client API class name/API name: /GOOG/CL_PUBSUB_V1
Client API method name/API method name: PUBLISH_TOPICS
Configuration details
Provide the client key configurations and communication map entries maintained in
the Google SDK: Main Configuration Fiori app.
You can use the Export Table option to download the client key configurations
and communication map entries.
Logs
Provide the application logs. For information about how to find the logs,
see View logs.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-29 UTC."],[],[],null,["# SAP BTP edition of ABAP SDK for Google Cloud diagnostic information\n\n\u003cbr /\u003e\n\nFor problems that are related to the SAP BTP edition of ABAP SDK for Google Cloud, provide\nthe following diagnostic information to Cloud Customer Care when you open a\ncase:\n\n- [A complete and detailed description of the problem](#detailed_desc)\n- [Error message encountered](#error_message)\n- [API class and method name](#class_method)\n- [Configuration details](#configuration_details)\n- [Logs](#logs)\n\nYou can also discuss ABAP SDK for Google Cloud with the community on\n\n[Cloud Forums](https://discuss.google.dev/tags/c/google-cloud/14/abap-sdk).\n\nDetailed description of the problem\n-----------------------------------\n\nProvide a complete and detailed description of the problem, including the\nversion of the SAP BTP edition of ABAP SDK for Google Cloud, and the date and time when the problem\noccurred.\n\nError message encountered\n-------------------------\n\nProvide the error messages that you have encountered in the SAP BTP edition of ABAP SDK for Google Cloud.\n\nAPI class and method name\n-------------------------\n\nProvide the API class name and API method name. For example:\n\n- Client API class name/API name: `/GOOG/CL_PUBSUB_V1`\n- Client API method name/API method name: `PUBLISH_TOPICS`\n\nConfiguration details\n---------------------\n\nProvide the client key configurations and communication map entries maintained in\nthe **Google SDK: Main Configuration** Fiori app.\n\nYou can use the **Export Table** option to download the client key configurations\nand communication map entries.\n\nLogs\n----\n\nProvide the application logs. For information about how to find the logs,\nsee [View logs](/sap/docs/abap-sdk/btp/latest/troubleshooting#view_logs)."]]
