Setelah
membuat URL
untuk penawaran, Anda harus mengirimkan penawaran kepada pelanggan untuk dilihat dan dibeli.
Pelanggan hanya dapat membeli penawaran satu kali.
Saat Anda mengirim email penawaran kepada pelanggan, pertimbangkan untuk memandu mereka melalui
prosesnya:
Pastikan pelanggan memiliki izin IAM yang benar untuk akun Penagihan Cloud yang Anda sertakan dalam penawaran. Untuk melihat dan membeli
penawaran, pelanggan harus memiliki:
Peran Billing User (roles/billing.user) DAN Consumer Procurement Order
Administrator (roles/consumerprocurement.orderAdmin).
Jika pelanggan atau kontak Anda dengan pelanggan memerlukan akses, Anda harus
menyarankan agar mereka menghubungi Administrator Organisasi atau Administrator
Penagihan.
Dalam email, sertakan dokumentasi
Menerima penawaran pribadi,
yang menjelaskan proses untuk pelanggan Cloud Marketplace.
Contoh surat kepada pelanggan
Contoh berikut mengikuti praktik terbaik untuk mengirim penawaran pribadi kepada
pelanggan Cloud Marketplace:
Nama Pelanggan yang terhormat,
Terima kasih telah bekerja sama dengan Nama Organisasi. Di bawah ini, temukan penawaran
pribadi untuk Nama Produk di Google Cloud:
URL Penawaran Pribadi
Perhatikan bahwa Anda hanya dapat membeli penawaran ini satu kali.
Untuk melihat dan membeli penawaran, Anda harus memiliki izin IAM tertentu untuk akun Penagihan Cloud terkait. Untuk mengetahui detail tentang persyaratan dan cara menerima penawaran, lihat dokumentasi Google Cloud Marketplace untuk menerima penawaran pribadi.
Untuk dukungan tambahan, Anda juga dapat menghubungi Google Cloud
Engineer Pelanggan.
Beri tahu kami jika ada pertanyaan tentang penawaran ini. Kami berharap dapat
bekerja sama dengan Anda.
Untuk melihat status penawaran pribadi Anda, atau untuk mengambil tindakan seperti
mendownload penawaran sebagai PDF atau membatalkannya sebelum persetujuan, buka
Kelola penawaran pribadi pelanggan Anda.
Jika Anda ingin dapat mengonfigurasi penawaran pribadi mendatang untuk dimulai pada
tanggal tertentu, sebaiknya
aktifkan persetujuan otomatis
untuk produk SaaS Anda.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-09-04 UTC."],[],[],null,["# Send a private offer to a customer\n\nThis article describes how to send a private offer that you\n[created in Producer Portal](/marketplace/docs/partners/offers/create-private-offers)\nto a customer.\n\nBefore you begin\n----------------\n\nBefore you send your offer to a customer, you must have completed the following\nsteps in Producer Portal:\n\n1. [Create a new offer](/marketplace/docs/partners/offers/create-private-offers).\n\n2. [Add customer and product details](/marketplace/docs/partners/offers/add-offer-details)\n to the offer.\n\n3. [Set up pricing](/marketplace/docs/partners/offers/set-up-pricing-model)\n for your offer.\n\n4. [Specify the legal terms](/marketplace/docs/partners/offers/select-eula) for\n your offer.\n\n5. [Review and publish](/marketplace/docs/partners/offers/review-offer) your\n offer.\n\nSend your offer to your customer\n--------------------------------\n\n| **Note:** If your offer's status is `Pending Google Approval`, Cloud Marketplace sends the offer to the customer automatically after Google approves it.\n\nAfter you've\n[generated the URL](/marketplace/docs/partners/offers/review-offer#publish-offer)\nfor your offer, you must send the offer to the customer to view and purchase.\nA customer can purchase an offer only once.\n| **Note:** If you're offering a SaaS product, you must also [approve the accepted offer](/marketplace/docs/partners/offers/approve-offer) after the customer completes their purchase.\n\nWhen you email your offer to your customer, consider guiding them through the\nprocess:\n\n- Verify that the customer has the correct IAM permissions for the\n Cloud Billing account that you included in the offer. To view and purchase\n the offer, the customer must have:\n\n - The\n [Billing Administrator](/billing/docs/how-to/billing-access#overview-of-cloud-billing-roles-in-cloud-iam)\n (`roles/billing.admin`) role *OR*\n\n - The Billing User (`roles/billing.user`) *AND* Consumer Procurement Order\n Administrator (`roles/consumerprocurement.orderAdmin`) roles.\n\n If your customer or your contact with your customer needs access, you should\n recommend that they reach out to an Organization Administrator or Billing\n Administrator.\n- In your email, include the documentation\n [Accept a private offer](/marketplace/docs/offers/accepting-private-offer),\n which explains the process for Cloud Marketplace customers.\n\n### Example letter to a customer\n\nThe following example follows best practices for sending a private offer to a\nCloud Marketplace customer:\n\u003e Dear *Customer Name*,\n\u003e\n\u003e Thank you for working with *Organization Name* . Below, please find the private\n\u003e offer for *Product Name* in Google Cloud:\n\u003e\n\u003e *URL of Private Offer*\n\u003e\n\u003e Please note that you can purchase this offer only once.\n\u003e\n\u003e To view and purchase the offer, you must have specific IAM\n\u003e permissions for the associated Cloud Billing account. For details on\n\u003e requirements and how to accept the offer, see the Google Cloud Marketplace\n\u003e documentation for\n\u003e [accepting a private offer](/marketplace/docs/offers/accepting-private-offer).\n\u003e For additional support, you can also reach out to a Google Cloud\n\u003e Customer Engineer.\n\u003e\n\u003e Please let us know if you have any questions about the offer. We look forward\n\u003e to working with you.\n\u003e\n\u003e Sincerely,\n\u003e\n\u003e *Signature*\n\nWhat's next\n-----------\n\n- After your customer accepts the private offer, you must\n [approve the accepted offer](/marketplace/docs/partners/offers/approve-offer).\n\n- To view the status of your private offer, or to take actions such as\n downloading the offer as a PDF or cancelling it before acceptance, visit\n [Manage your customers' private offers](/marketplace/docs/partners/offers/manage-private-offers).\n\n- If you want to be able to configure future private offers to start on\n specific dates, consider\n [turning on auto-approval](/marketplace/docs/partners/offers/automatic-approval)\n for your SaaS products."]]
