Approve an accepted offer

This article describes steps to approve a private offer for a SaaS product, after it's been accepted by a customer.

When a customer purchases a private offer for a SaaS product, Google creates an entitlement and uses Pub/Sub to notify you.

For the customer to successfully use your product after they purchase it, you must complete the following:

• You must approve the customer's account resource.

• You must approve the entitlement that Google created when the customer purchased your offer, unless you've turned on automatic offer approval (Preview) for the product from the offer. We recommend that you use automatic offer approval to manage entitlements, but you can also manage entitlements without automatic offer approval.

Approve the customer's account

For a customer to use your product, you must have approved their account resource. If the customer has already purchased a product from you that required you to approve their account resource, you aren't required to approve their account resource for any subsequent purchases. For details, See Manage user accounts for private offers.

Approve the entitlement

After you've approved the customer's account, you must approve the entitlement created by Google when the customer purchased your product.

We strongly recommend that you turn on automatic offer approval for the product that you're including in your private offer. If you've turned on automatic offer approval, then you don't have to manually approve the entitlement. Instead, refer to Manage entitlements for private offers with automatic offer approval.

If you haven't turned on automatic offer approval for the product that you're including in your offer, you must manually approve the entitlement. For details, see Manage entitlements for private offers without automatic offer approval.

What's next

The following articles describe additional ways that you can manage your customers' private offers:

• View the current status of your offers.

• Modify an offer, which can include modifying pricing, contract duration, or acceptance date.

• Download an offer as a PDF.

• Cancel a published offer.

• Archive an inactive offer.

• Cancel an active order.