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When you use Private Offers to create offers with custom pricing, you can modify
published private offers from installment to installment. For more information,
see the Private Offers documentation.
Modify an offer
To modify a published private offer, create a new offer using the same customer
Cloud Billing account. This retrieves and displays details of your existing
offer, and lets you change the following:
The end date of the contract.
The number of remaining installments.
The details of any installments which haven't started yet.
If your current pricing model is committed use discount (CUD), you can add
partner-sponsored one-time credits to specific installments. To add one-time
credits, use the Free credit toggle and then add the amounts of the one-time
credits that you want to sponsor to the installments that you want them to apply
to. One-time credits expire or roll over according to the rules that you
specified for the installments that they apply to when you created the original
offer.
You can't change details of installments which have already been paid for.
The replacement offer starts immediately when it's purchased and approved.
Modify pricing details
For replacement offers, you can modify certain pricing details based on the
pricing model your current offer uses:
If your current pricing model is CUD, you can modify the
commitment and discount percentage. You can't change the type of CUD
model (Commitment discount with additional usage at list price or
Commitment with all usage discounted) or the plan.
If your current pricing model is Usage only, you can modify the
discount percentage, or replace the model with a CUD model.
If your current pricing model is Flat fee (SaaS), you can modify the
payment amount and features list. You can't switch to a usage-based
pricing model.
Extend the offer deadline
If you want to give your customer extra time to accept an offer and don't
need to otherwise modify the offer, you can change the acceptance
deadline. The URL remains the same, and you don't need to send a new URL
to the customer.
On the Private Offers page, click Manage your offersmore_vert.
When prompted, select the new date. The deadline must be within three
months of when you extend the offer.
Click Save.
The Private Offers page shows the new deadline in the Offer expiration
field.
What's next
The following articles describe additional ways that you can manage your
customers' private offers:
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-28 UTC."],[],[],null,["# Modify a published offer\n\nWhen you use Private Offers to create offers with custom pricing, you can modify\npublished private offers from installment to installment. For more information,\nsee the [Private Offers documentation](/marketplace/docs/partners/offers).\n| **Note:** If the offer expires in 24 or less hours, you can't modify or replace the offer.\n\nModify an offer\n---------------\n\nTo modify a published private offer, create a new offer using the same customer\nCloud Billing account. This retrieves and displays details of your existing\noffer, and lets you change the following:\n\n- The end date of the contract.\n- The number of remaining installments.\n- The details of any installments which haven't started yet.\n\nIf your current pricing model is **committed use discount (CUD)** , you can add\npartner-sponsored one-time credits to specific installments. To add one-time\ncredits, use the **Free credit** toggle and then add the amounts of the one-time\ncredits that you want to sponsor to the installments that you want them to apply\nto. One-time credits expire or roll over according to the rules that you\nspecified for the installments that they apply to when you created the original\noffer.\n\nYou can't change details of installments which have already been paid for.\n| **Note:** The value of each installment of a specific contract must be equal to or greater than the value of the previous installment, and the total remaining value of the contract must be equal to or greater than the existing total remaining value of the contract.\n\nThe replacement offer starts immediately when it's purchased and approved.\n\n### Modify pricing details\n\nFor replacement offers, you can modify certain pricing details based on the\npricing model your current offer uses:\n\n- If your current pricing model is **CUD** , you can modify the\n commitment and discount percentage. You can't change the type of CUD\n model (*Commitment discount with additional usage at list price* or\n *Commitment with all usage discounted*) or the plan.\n\n- If your current pricing model is **Usage only** , you can modify the\n discount percentage, or replace the model with a **CUD** model.\n\n- If your current pricing model is **Flat fee** (SaaS), you can modify the\n payment amount and features list. You can't switch to a usage-based\n pricing model.\n\nExtend the offer deadline\n-------------------------\n\nIf you want to give your customer extra time to accept an offer and don't\nneed to otherwise modify the offer, you can change the acceptance\ndeadline. The URL remains the same, and you don't need to send a new URL\nto the customer.\n\n1. On the **Private Offers** page, click **Manage your offers**\n more_vert.\n\n2. When prompted, select the new date. The deadline must be within three\n months of when you extend the offer.\n\n3. Click **Save**.\n\nThe **Private Offers** page shows the new deadline in the **Offer expiration**\nfield.\n\nWhat's next\n-----------\n\nThe following articles describe additional ways that you can manage your\ncustomers' private offers:\n\n- [View the current status](/marketplace/docs/partners/offers/view-offer-status)\n of your offers.\n\n- [Approve an accepted offer](/marketplace/docs/partners/offers/approve-offer).\n\n- [Download an offer](/marketplace/docs/partners/offers/download-offer) as a\n PDF.\n\n- [Cancel a published offer](/marketplace/docs/partners/offers/cancel-offer).\n\n- [Archive an inactive offer](/marketplace/docs/partners/offers/archive-offer).\n\n- [Cancel an active order](/marketplace/docs/partners/offers/cancel-active-order)."]]