After you accept a private offer plan from an independent sales vendor (ISV), you can use it to create private offers for your customers to purchase the ISV's Cloud Marketplace products at a discount. You can view the status of private offers that you've created for your customers by using the Partner Sales Console.
For more information about private offer plans, see Private offer plans for Cloud Marketplace resellers. For detailed information about the Partner Sales Console, see the Partner Sales Console help center.
Before you begin
- To access the Partner Sales Console, you and your team members must have the
following Identity and Access Management (IAM) roles:
- Billing Account Administrator,
or a custom role with both
billing.accounts.getandbilling.accounts.updatepermissions on your reseller Cloud Billing accounts. This role must be assigned at the Organizational level. - The Google Cloud Reseller Admin role in the Partner Sales Console. For more information, see Assign Google Cloud reseller roles and permissions.
- Billing Account Administrator,
or a custom role with both
- To manage private offers as a reseller, you must have accepted a private offer plan from an ISV and used it to create private offers for your customers.
View the status of your resold customers' offers
To use the Partner Sales Console to view the status of your customers' private offers, complete the following steps:
- Sign in to the Partner Sales Console.
- Click Customers, then click Private offers.
Statuses for resold customers' offers
The following table shows possible statuses for private offers for resold customers:
| Offer status | Description |
|---|---|
| Published | You published the offer, but the customer hasn't accepted it yet. |
| Accepted | The customer accepted the offer, but the offer hasn't started yet. |
| Active | The customer accepted the offer, and the offer has started. |
| Expired | The specified due date for the offer passed, and the customer didn't accept the offer. |
| Ended | The offer was accepted, became active, and ended when it passed its end date. |
| Cancelled | You withdrew the offer. |
Archive a resold customer's offer
In the Partner Sales Console, you can move private offers from the Main view to the Archived tab if they have one of the following statuses:
- Active
- Expired
- Canceled
- Ended
- Unavailable
To archive an offer that you've made as a reseller, complete the following steps:
- Sign in to the Partner Sales Console.
- Click Customers.
- Select the customer for the offer that you want to archive, and then click Private offers.
- Click Archive.
After you move an offer to the Archived tab, you can use that tab to continue accessing and managing the offer.
What's next
Request a reseller discount from an ISV for their Cloud Marketplace products.
Process requests from customers to change details of their orders.