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When you create an offer, you decide whether or not to turn on auto-renew for
the offer, and specify a maximum number of renewals to allow, which must be less
than or equal to the maximum number of renewals that Cloud Marketplace
allows. For details on how this maximum number of allowed renewals is computed,
see Maximum number of renewals allowed, below on this page.
Customer control over automatic renewal
After your customer accepts an offer with auto-renew turned on, they can choose
to turn auto-renew off or on at any time. If you don't turn on auto-renew, your
customer can't turn on auto-renew after accepting the offer.
If auto-renew is turned on when a subscription reaches the end of its current
term, and the subscription has one or more remaining renewals, that subscription
renews for another term.
Maximum number of renewals allowed
The maximum number of renewals that Cloud Marketplace allows for a private
offer depends on the number of installments remaining for that offer. If you
create an offer that fails during offer validation, we recommend that you reduce
the number of allowed renewals and try again.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-28 UTC."],[],[],null,["# Automatic renewal for private offers\n\nWhen you create an offer, you decide whether or not to turn on auto-renew for\nthe offer, and specify a maximum number of renewals to allow, which must be less\nthan or equal to the maximum number of renewals that Cloud Marketplace\nallows. For details on how this maximum number of allowed renewals is computed,\nsee [Maximum number of renewals allowed](#maximum-renewals), below on this page.\n| **Note:** Cloud Marketplace doesn't support auto-renew for offers with custom billing frequencies. For more information about billing frequencies, visit [Billing frequencies for private offers](/marketplace/docs/partners/offers/select-payment-schedule).\n\nCustomer control over automatic renewal\n---------------------------------------\n\nAfter your customer accepts an offer with auto-renew turned on, they can choose\nto turn auto-renew off or on at any time. If you don't turn on auto-renew, your\ncustomer can't turn on auto-renew after accepting the offer.\n\nIf auto-renew is turned on when a subscription reaches the end of its current\nterm, and the subscription has one or more remaining renewals, that subscription\nrenews for another term.\n\nMaximum number of renewals allowed\n----------------------------------\n\nThe maximum number of renewals that Cloud Marketplace allows for a private\noffer depends on the number of installments remaining for that offer. If you\ncreate an offer that fails during offer validation, we recommend that you reduce\nthe number of allowed renewals and try again."]]
