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For VM products, you can get the VM customer tracking report that includes
customers' information, such as email addresses and phone numbers. To access the
VM customer tracking report, visit the destination that you specified when you
set up to receive reports.
If you want to collect this information, contact your Partner Engineer with
the following information:
For each product, the fields that you want in your report.
The URL for the privacy policy that governs how you use the fields that
you collect. We recommend being explicit about what you use the information
for, so that customers are comfortable sharing their information.
The fields and privacy policy are used to create a consent form. When customers
start deploying a VM product for the first time, they see the information that
you want to collect and your privacy policy. After reviewing the information,
customers can grant or deny their consent to share their information with you.
The first row of the report holds the number of customers who opted out of
sharing their information, and the start and end times that are covered by the
report. All customer answers in the report are from between the two times.
The times are based on the UTC timezone, and are in the ISO format
YYYY-MM-DDTHH:MM:SS+00:00. For example, midnight UTC on March 14, 2019 is
shown as 2019-03-14T00:00:00+00:00.
Report frequency
This report is uploaded daily.
Report fields
For customers who opted in, the report contains the following information:
Field
Description
Name
The customer's name.
Email
The customer's email address.
Company
The customer's company name. If the customer isn't associated with a
company, the value is `_none_`.
Country Code
The two-letter country code for the customer's country. For example,
the two-letter code for France is FR.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-28 UTC."],[],[],null,["# Virtual machine (VM) customer tracking reports\n\nFor VM products, you can get the *VM customer tracking report* that includes\ncustomers' information, such as email addresses and phone numbers. To access the\nVM customer tracking report, visit the destination that you specified when you\n[set up to receive reports](/marketplace/docs/partners/reports/set-up-reports).\n| **Note:** This report was previously called the *lead generation report* and has been renamed. If you've already set up and received lead generation reports, you continue to receive the reports as VM customer tracking reports.\n\nIf you want to collect this information, contact your Partner Engineer with\nthe following information:\n\n- For each product, the fields that you want in your report.\n\n- The URL for the privacy policy that governs how you use the fields that\n you collect. We recommend being explicit about what you use the information\n for, so that customers are comfortable sharing their information.\n\nThe fields and privacy policy are used to create a consent form. When customers\nstart deploying a VM product for the first time, they see the information that\nyou want to collect and your privacy policy. After reviewing the information,\ncustomers can grant or deny their consent to share their information with you.\n\nThe first row of the report holds the number of customers who opted out of\nsharing their information, and the start and end times that are covered by the\nreport. All customer answers in the report are from between the two times.\nThe times are based on the UTC timezone, and are in the ISO format\n`YYYY-MM-DDTHH:MM:SS+00:00`. For example, midnight UTC on March 14, 2019 is\nshown as `2019-03-14T00:00:00+00:00`.\n\nReport frequency\n----------------\n\nThis report is uploaded daily.\n\nReport fields\n-------------\n\nFor customers who opted in, the report contains the following information:\n\n| **Note:** As we add features and make improvements to Cloud Marketplace, we add columns as needed to existing reports. If you set up any automated processing of your reports, you should configure it so that it operates based on the names of the columns, and doesn't depend on the total number of columns staying the same."]]
