Anda harus memiliki peran Pemilik di project Cloud yang terkait dengan langganan Looker Studio Pro atau menjadi Admin Layanan Workspace untuk melakukan langkah-langkah yang diuraikan di halaman ini.
Untuk membatalkan langganan
Ikuti langkah-langkah berikut untuk membatalkan langganan Looker Studio Pro. Jika ingin membatalkan beberapa langganan, Anda harus membatalkan setiap langganan satu per satu.
Jika ingin mengubah langganan MAU menjadi langganan layanan mandiri, Anda harus membatalkan langganan MAU terlebih dahulu. Kemudian, mulai langganan Pro baru setelah pembatalan selesai. Saat memilih Google Cloud project, gunakan project yang sama dengan langganan MAU yang dibatalkan. Dengan cara ini, konten Anda akan dapat diakses di langganan baru tanpa langkah migrasi tambahan.
Hal-hal yang perlu dipertimbangkan selama migrasi langganan
Perhatikan pertimbangan berikut selama periode nonaktif antara pembatalan langganan MAU dan memulai langganan mandiri Pro baru:
Fitur Pro tidak akan tersedia: Saat langganan Anda dibatalkan, fitur Pro akan dinonaktifkan di konten Looker Studio Anda.
Ruang kerja dan folder mungkin tidak tersedia: Saat langganan Anda dibatalkan, ruang kerja dan folder tim mungkin tidak dapat diakses. Simpan URL laporan penting sebagai bookmark untuk memastikan ketersediaannya.
Beralih dalam waktu 30 hari: Konten Pro mungkin tidak dapat dipulihkan jika langganan Anda dibatalkan selama lebih dari 30 hari.
Apa yang terjadi jika Anda membatalkan langganan?
Membatalkan langganan Looker Studio Pro memiliki efek berikut:
Pengguna dapat terus menggunakan Looker Studio versi tanpa biaya.
Fitur Pro dalam laporan yang dipindahkan ke atau dibuat di ruang kerja tim atau Sandbox yang menjadi bagian dari project Pro yang dibatalkan akan terus berfungsi selama 30 hari.
Semua pengguna atau grup yang telah Anda beri izin Dapat membuat jadwal akan mempertahankan izin tersebut. Anda tidak dapat memberikan izin kepada pengguna lain.
Pengguna memiliki masa tenggang 30 hari untuk memindahkan konten mereka dari project Pro yang dibatalkan dan ke Looker Studio versi tanpa biaya.
Anda tidak akan ditagih untuk penggunaan Looker Studio Pro pada project Pro yang dibatalkan.
Masa tenggang 30 hari
Pengguna Anda memiliki waktu 30 hari untuk memindahkan konten mereka dari project Looker Studio Pro ke Looker Studio. Untuk melakukannya, pengguna harus memindahkan semua konten yang ingin dipindahkan dari ruang kerja tim yang merupakan bagian dari project yang dibatalkan ke lokasi Milik saya di Looker Studio versi tanpa biaya.
Di akhir masa tenggang 30 hari, hal berikut akan terjadi:
Semua ruang kerja tim yang merupakan bagian dari project Pro yang dibatalkan akan dihapus secara permanen.
Jika project Pro yang dibatalkan memiliki konten di ruang kerja tim dan ada pengelola ruang kerja tersebut yang memiliki akun aktif, maka kepemilikan konten tersebut akan ditransfer ke pengelola ruang kerja.
Jika tidak ada akun pengelola ruang kerja tim yang aktif, konten akan tetap "tanpa pemilik" dalam project Pro yang dibatalkan.
Jika project Pro yang dibatalkan memiliki konten di Sandbox, dan akun pemilik Sandbox tersebut masih aktif, konten tersebut akan dipindahkan kembali ke lokasi Milik saya kepunyaan pemilik di Looker Studio.
Jika akun pemilik Sandbox sudah tidak ada, konten akan tetap "tanpa pemilik" dalam project Pro yang dibatalkan.
Jika pemilik baru tidak dapat ditetapkan sesuai dengan poin sebelumnya, konten tersebut akan berada dalam project Pro yang dibatalkan. Pemilik project dapat menetapkan pemilik konten baru.
Memperpanjang langganan yang dibatalkan
Anda dapat memperpanjang langganan kapan saja sebelum masa tenggang 30 hari berakhir. Jika memperpanjang langganan, laporan dan sumber data di ruang kerja tim dapat diedit lagi, dan Anda dapat melanjutkan penggunaan fitur Pro dengan konten tersebut. Penagihan akan dilanjutkan seperti sebelumnya.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-25 UTC."],[],[],null,["# Cancel a Looker Studio Pro subscription\n\n| **Note:** This page is for Looker Studio Pro project owners who want to terminate a Pro subscription.\n\nTo stop using Looker Studio Pro in your organization and to stop being billed for it, cancel your subscription.\n\nBefore you cancel a Looker Studio project, we highly recommend that you have a plan for moving your Pro content out of team workspaces. [Learn more about moving team workspace content](/looker/docs/studio/manage-team-workspace-assets).\n\nBefore you begin\n----------------\n\nYou must have the [Owner role](/iam/docs/understanding-roles#owner) on the Cloud project that is associated with your Looker Studio Pro subscription or be a [Workspace Services Admin](https://support.google.com/a/answer/2405986#services_admin) to perform the steps that are outlined in this page.\n\nTo cancel your subscription\n---------------------------\n\nFollow these steps to cancel your Looker Studio Pro subscription. If you want to cancel multiple subscriptions, you must cancel each one individually.\n\n1. [Sign in to Looker Studio Pro.](https://lookerstudio.google.com/)\n2. In the left navigation, click **Pro subscription**.\n3. Locate the Google Cloud project for the Looker Studio Pro subscription that you want to cancel. Then, on the right, click **Cancel**.\n4. Type `Cancel` in the box.\n\n | **Warning:** You must type the word exactly as shown, in English and with a capital **C**.\n5. Click **Cancel subscription**.\n\n| **Note:** It may take a few minutes before your subscription is canceled.\n\nCancel or change a Monthly Active User (MAU) subscription\n---------------------------------------------------------\n\nIf you have a Looker Studio [Monthly Active User (MAU) subscription](/looker/docs/studio/looker-studio-pro-subscription-overview#subscription_type), [contact a Google Cloud sales specialist](/contact) to cancel your subscription.\n\nIf you want to change your MAU subscription to a self-service subscription, first you need to cancel the MAU subscription. Then, [start a new Pro subscription](/looker/docs/studio/start-a-new-pro-subscription) after the cancellation is complete. When selecting a [Google Cloud project](/looker/docs/studio/step-1-select-a-google-cloud-project), use the same project as your canceled MAU subscription. This way, your content will be accessible in your new subscription without any additional migration steps.\n\n### Things to consider during the subscription migration\n\nKeep the following considerations in mind during the downtime between canceling your MAU subscription and starting your new Pro self-service subscription:\n\n- **Pro features will be unavailable:** While your subscription is canceled, Pro features will be disabled on your Looker Studio content.\n- **Workspaces and folders may be unavailable:** While your subscription is canceled, team workspaces and folders may be inaccessible. Store the URLs of important reports as bookmarks to ensure their availability.\n- **Switch within 30 days:** Pro content may not be recoverable if your subscription is canceled for more than 30 days.\n\nWhat happens when you cancel your subscription?\n-----------------------------------------------\n\nCanceling a Looker Studio Pro subscription has the following effects:\n\n- Users can continue to use the no-cost version of Looker Studio.\n- Pro features in reports that were moved to or created in a [team workspace](/looker/docs/studio/about-team-workspaces) or [Sandbox](/looker/docs/studio/sandbox) that belongs to the canceled Pro project will continue to work for 30 days.\n- All [alerts](/looker/docs/studio/create-alerts-on-a-chart) will be deactivated.\n- Any users or groups to whom you've granted the [**Can create schedules** permission](/looker/docs/studio/invite-others-to-your-reports) will retain the permission. You cannot grant the permission to any other users.\n- Users have a 30-day grace period to move their content out of the canceled Pro project and into the no-cost version of Looker Studio.\n- You won't be billed for Looker Studio Pro usage on the canceled Pro project.\n\n### 30-day grace period\n\nYour users have 30 days to move their content out of the Looker Studio Pro project and into Looker Studio. To do this, users should move any content that they want to keep out of team workspaces that belong to the canceled project and into their [Owned by me](/looker/docs/studio/owned-by-me) location in the no-cost version of Looker Studio.\n\nAt the end of the 30-day grace period, the following will occur:\n\n- All team workspaces that belong to the canceled Pro project will be permanently deleted.\n- If the canceled Pro project has content in a team workspace and there are managers of that workspace with active accounts, then that content's ownership is transferred to a workspace manager.\n- If no active team workspace manager accounts exist, the content remains \"ownerless\" in the canceled Pro project.\n- If the canceled Pro project has content in a Sandbox, and that Sandbox owner's account is still active, then that content moves back to the owner's **Owned by me** location in Looker Studio.\n- If the Sandbox owner's account no longer exists, the content remains \"ownerless\" in the canceled Pro project.\n- If a new owner can't be assigned according to the preceding points, the content will reside in the canceled Pro project. The project owner can [assign a new content owner](/looker/docs/studio/transfer-ownership).\n\n| **Note:** During the 30-day grace period, the owner of the canceled Pro project can reassign ownership of the content. [Learn more about transferring ownership of Looker Studio content](/looker/docs/studio/transfer-ownership).\n| **Important:** If the canceled project is deleted, any content that remains in that project will also be **permanently deleted**.\n\nRenew a canceled subscription\n-----------------------------\n\nYou can renew your subscription at any time before the 30-day grace period expires. When you renew a subscription, reports and data sources in team workspaces become editable again, and you can resume using Pro features with those content. Billing will resume as before.\n| **Note:** Any content that was moved to a user's **Owned by me** folder must be moved back to team workspaces before that content can use Pro features again.\n\n### To renew a subscription\n\n| **Important:** Once the 30-day grace period has expired, you can't renew a canceled subscription. To resume using your previous project for Looker Studio Pro, you'll need to create a new subscription.\n\n1. [Sign in to Looker Studio Pro.](https://lookerstudio.google.com/)\n2. In the left navigation, select **Pro subscription.**\n3. Locate the canceled Looker Studio Pro project that you want to renew. You'll see the days remaining in the grace period.\n4. Click **Renew**.\n5. Review the project information, and then click **Renew subscription**."]]
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