[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["很难理解","hardToUnderstand","thumb-down"],["信息或示例代码不正确","incorrectInformationOrSampleCode","thumb-down"],["没有我需要的信息/示例","missingTheInformationSamplesINeed","thumb-down"],["翻译问题","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["最后更新时间 (UTC):2025-08-19。"],[],[],null,["# Get support\n\nIf you encounter a problem using Vector Search, there\nare two ways to get support. In either case, include the following details in\nyour communication:\n\n- The command or code you ran that triggered the problem.\n- The environment in which you ran the command or code. For example, did you run it in a Compute Engine instance or in an on-premises computer?\n- The behavior you observed and how it differs from what you expected.\n\nCreate a Cloud Customer Care ticket\n-----------------------------------\n\nIf you have a Customer Care package, you can file a support ticket. For\ninformation about getting a Cloud Customer Care package, see\n[Customer Care](/support).\n\n1. In the Google Cloud console, navigate to the **Cases** page.\n\n [Go to Cases](https://console.cloud.google.com/support/cases)\n2. Click **Create case**.\n\n - In the **Title** field, type `Vector Search`.\n - In the **Category** field, select **Machine Learning**.\n - In the **Component** field, select **Vector Search**.\n - In the **Description** field, provide the requested information and respond to the questions. Be sure to include relevant details, such as project / index / operation ID, error messages etc.\n - Click **Submit**.\n\nAsk the community\n-----------------\n\nAlternatively, you can get support using one of the following public channels.\n\n- For client SDK related questions, file an issue on [GitHub](https://github.com/GoogleCloudPlatform/vertex-ai-samples/issues).\n- For other support questions, post them to the [google-cloud-vertex-ai](https://stackoverflow.com/questions/tagged/google-cloud-vertex-ai) tag in Stack Overflow."]]