如果问题排查步骤无法解决您的问题，并且您在 Looker Studio 社区中找不到解决方案，请创建新帖子，并尽可能提供所需的所有信息。本页面末尾提供了提交问题报告的说明。
问题说明
请告诉我们您认为哪里有问题。
类别
您在使用产品的哪个方面遇到了问题？请选择所有适用选项：
连接到数据
计算字段
数据可视化 / 图表
过滤条件
共享报告和数据源
数据混合
访问 Looker Studio
处理日期和时间
数据问题 / 差异
导出数据
定时发送的电子邮件 / PDF 文件下载
参数
控件
凭据和数据访问
其他：（请说明）
表现
问题是如何出现的？您预计会发生什么？实际发生了什么？
错误 ID
您是否看到了错误 ID？请在此处提供该 ID：
错误 ID 通常由字母和数字组成的 8 个字符的字符串。例如“66894d57”。如需查找错误 ID，请点击“查看详情”链接（如果初始错误消息中包含此链接）。错误 ID 可能会显示在详情对话框中。该对话框还会显示两个按钮：SEND FEEDBACK（发送反馈）用于提交反馈，MAYBE LATER（稍后再说）用于关闭对话框。
[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["很难理解","hardToUnderstand","thumb-down"],["信息或示例代码不正确","incorrectInformationOrSampleCode","thumb-down"],["没有我需要的信息/示例","missingTheInformationSamplesINeed","thumb-down"],["翻译问题","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["最后更新时间 (UTC)：2025-08-25。"],[],[],null,["# Report a problem with Looker Studio\n\nAre you having trouble with Looker Studio? You can use this page as a template for reporting issues to the Looker Studio team.\n\nBefore reporting a problem\n--------------------------\n\nYour feedback is very important to improving Looker Studio. However, before you report a problem, consider taking the following steps:\n\n1. Try to [troubleshoot the issue by using this guide](/looker/docs/studio/troubleshooting-guide).\n2. See if other people have resolved similar issues by searching in the [Looker Studio Community](https://www.googlecloudcommunity.com/gc/Looker-Studio/bd-p/looker-studio-pro).\n\nIf the troubleshooting steps don't resolve your issue, and you can't find a solution in the Looker Studio Community, create a new post, and provide as much of the requested information as possible. Instructions for submitting your problem report are at the end of this page.\n\nDescription of the problem\n--------------------------\n\nTell us what went wrong.\n\n### Category\n\nWhat part of the product are you having trouble with? Pick all that apply:\n\n- Connecting to data\n\n- Calculated fields\n\n- Data visualization / Charts\n\n- Filters\n\n- Sharing reports and data sources\n\n- Data blending\n\n- Accessing Looker Studio\n\n- Working with dates and time\n\n- Data issues / discrepancies\n\n- Exporting data\n\n- Scheduled email / PDF download\n\n- Parameters\n\n- Controls\n\n- Credentials and data access\n\n- Other: (please describe)\n\n### Symptoms\n\nHow does the problem appear? What are you expecting to happen vs. what is actually happening?\n\n### Error ID\n\nDo you see an error ID? Include it here:\n\nError IDs are typically 8-character strings with a combination of letters and numbers. For example, \"66894d57\". To find the error ID, click the \"See details\" link, if one is included in the initial error message. The error ID will (may) appear in the details dialog. The dialog also displays two buttons: **SEND FEEDBACK** , which submits the feedback, and **MAYBE LATER**, which dismisses the dialog.\n\n### Error message\n\nDo you see an error message? Copy and paste any error text here:\n\n### Scope\n\nHow widespread is the problem?\n\n- The problem happens only on one report\n\n- The problem happens on some reports but not others\n\n- The problem happens on all my reports\n\n### Frequency\n\nHow often does the problem occur?\n\n- Sometimes: The problem occurs intermittently\n\n- Always: The problem happens every time\n\n### Severity\n\nHow serious is the problem for you?\n\n- Minor: It's annoying but I can live with it or work around it\n\n- Medium: It's a significant problem, and the workaround, if present, is difficult and/or impractical\n\n- Major: It's a critical problem for me, with no workaround\n\n### Impact\n\nHow does the problem affect your ability to meet your goals using Looker Studio?\n\n- Low: I can mostly achieve my goals despite the problem\n\n- Medium: The problem makes if difficult to achieve my goals\n\n- High: The problem makes it impossible to achieve my goals\n\n### Timing\n\nIf things were working, then stopped working, when did the problem begin?\n\nHow to reproduce the problem\n----------------------------\n\nHelp us reproduce the problem by providing as much information as you can, including, if possible:\n\n- Step by step instructions on how cause the problem\n\n- An example report that demonstrates the problem\n\n- Video screencast or screenshots that show what's happening on your screen\n\n### Steps to reproduce the problem\n\n1.\n\n2.\n\n3.\n\n...\n\n### Screenshot or Video\n\nPaste a screenshot, or a link to a video.\n\n### Connectors used\n\nWhich connector(s) are you using for the data source(s)? For example, BigQuery, Google Sheets, Google Analytics...?\n| **Note:** if the problem is with a Community or Partner connector, please contact the developer of that connector for assistance.\n\n### OS\n\nWhat operating system and version are you using?\n\n### Browser\n\nWhat browser and version are you using?\n\n### Are you a Google Workspace or Cloud Identity user?\n\n- Yes\n- No\n- I don't know\n\n### Additional information\n\nIs there anything else about your environment that you think is significant?\n\nExample report\n--------------\n\nCreate a test report that demonstrates the issue you are reporting. This report should be as specific as possible. For example, make a copy of the original report, then remove extra pages, charts, filters, etc. that aren't required to demonstrate the problem. Review the [Troubleshooting guide](/looker/docs/studio/troubleshooting-guide#strategies_for_troubleshooting_more_complex_issues) for tips on troubleshooting more complex issues. for tips.\n\n### Link to your report\n\nExample: `https://lookerstudio.google.com/reporting/your-report-id`\n\n### HOW TO SHARE YOUR REPORT WITH GOOGLE\n\nShare your report with data-studio-help@google.com and grant **Can Edit** access.\n| **Note:** That address is an unmonitored alias our engineers can use to look for technical background issues with reports. You won't be able to ask questions or receive answers there.\n\n**Please DO NOT SHARE reports that contain personal information (PII) about you or your users.** If necessary, create a new report without any PII that demonstrates the problem and share that one instead.\n\nSend your feedback\n------------------\n\nTo report a problem with Looker Studio, use the **Send feedback** option:\n\n1. [Sign in to Looker Studio.](https://lookerstudio.google.com)\n2. Click **Help options**.\n3. Click **Help**.\n4. Click **Send feedback**.\n\nThanks for taking the time to report this issue!"]]
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