[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-26 UTC."],[[["\u003cp\u003eThis documentation is relevant to both Apigee and Apigee hybrid platforms.\u003c/p\u003e\n"],["\u003cp\u003eGoogle's support for the Apigee Developer Portal Kickstart solution is limited to initial deployment issues, which can be reported via a Google Cloud Customer Care ticket.\u003c/p\u003e\n"],["\u003cp\u003ePost-deployment issues for the Apigee Drupal 10 modules should follow the specific support process outlined in the documentation.\u003c/p\u003e\n"],["\u003cp\u003eTechnical guidance for the Apigee Developer Portal Kickstart solution is available through various resources, including the Apigee Drupal Kickstart documentation, GitHub issue queue, and the Apigee Community.\u003c/p\u003e\n"],["\u003cp\u003eCritical security patches are announced on the Apigee status page, and customers are encouraged to subscribe for updates.\u003c/p\u003e\n"]]],[],null,["# Support resources for the Apigee Developer Portal Kickstart solution\n\n*This page\napplies to **Apigee** and **Apigee hybrid**.*\n\n\n*View [Apigee Edge](https://docs.apigee.com/api-platform/get-started/what-apigee-edge) documentation.*\n\nGoogle does not offer support for the Apigee Developer Portal Kickstart solution.\n\nApigee customers can open a [Google Cloud Customer Care](https://cloud.google.com/support-hub/) ticket for any issues that arise during the initial deployment of\nthe Apigee Developer Portal Kickstart solution. See the [Support process for Apigee Drupal 10 modules](/apigee/docs/api-platform/publish/drupal/support-for-apigee-d8-modules)\nfor any post-provisioning issues.\n\nCustomers seeking technical guidance for using the Apigee Developer Portal Kickstart solution can leverage the\nfollowing sources:\n\n- For questions about the Apigee open source Drupal modules and the Kickstart Distribution:\n - Read about the [Support process for Apigee Drupal 10 modules](/apigee/docs/api-platform/publish/drupal/support-for-apigee-d8-modules).\n - Search the [Apigee Drupal Kickstart documentation](https://www.drupal.org/docs/8/modules/apigee-developer-portal-kickstart).\n - Open an issue in the GitHub issue queue for [Apigee Developer Portal Kickstart](https://github.com/apigee/apigee-devportal-kickstart-drupal/issues).\n - Reach out to the [Apigee Community](https://community.apigee.com) with questions.\n- For questions about Drupal core, connect with the Drupal [community forums](https://www.drupal.org/forum/).\n\nCritical security patches are announced on the [Apigee status page](https://status.apigee.com/). Customers are encouraged to\n[subscribe](https://status.apigee.com/) to updates."]]
