Getting started with Google Cloud Support

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If you are an existing Apigee customer with a paid Apigee support plan, you can request help from Google Cloud Support.

The following documents describe how to access support services:

• Getting support with Cloud Customer Care: Describes the support options, how to sign up for support, and how to contact support.
• Access control with IAM: Describes how to control who (identity) has what access (roles) to which resource.
• Customer Care procedures & support activities: Describes how to complete support procedures and activities.
• Managing support cases: Describes how to manage support cases using the Google Cloud console.

To find the level of support you currently have for Apigee:

1. Sign in to the Google Cloud console Support page.

   Go to Google Cloud Support

2. Your support service is shown near the top of the Support page.