Beberapa produk dan fitur sedang dalam proses penggantian nama. Fitur playbook dan alur generatif juga dimigrasikan ke satu konsol gabungan. Lihat detailnya.
Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Agen Percakapan (Dialogflow CX) menyediakan beberapa
integrasi
bawaan dengan platform percakapan lainnya.
Integrasi ini menyediakan antarmuka pengguna untuk pengguna akhir,
dan memanggil API untuk Anda.
Yang perlu Anda lakukan hanyalah mem-build agen dan secara opsional menerapkan layanan webhook.
Setiap integrasi menangani interaksi dengan cara khusus platform,
jadi lihat dokumentasi integrasi tertentu untuk mengetahui detailnya.
Ada beberapa jenis integrasi Agen Percakapan (Dialogflow CX).
Lihat deskripsi setiap jenis.
Integrasi telepon partner
Integrasi telepon ini dibuat oleh partner Google
dalam kolaborasi dengan Google.
Google tidak menyediakan dukungan untuk integrasi ini.
Anda harus menghubungi pemilik integrasi untuk mendapatkan dukungan.
Integrasi ini memerlukan satu klik untuk diaktifkan dari Agen Percakapan (Dialogflow CX),
yang diikuti dengan langkah-langkah konfigurasi yang diperlukan oleh partner.
Berikut adalah yang tersedia dari partner Google:
Integrasi ini didukung sepenuhnya oleh Agen Percakapan (Dialogflow CX)
dan dikonfigurasi dengan konsol Agen Percakapan (Dialogflow CX).
Integrasi berikut tersedia:
Integrasi open source ini dikontribusikan oleh Google.
Jangan ragu untuk melakukan fork, mengubah, dan memublikasikan integrasi Anda sendiri.
Integrasi berikut tersedia:
Integrasi ini tidak disertakan dan dibuat oleh
organisasi dan individu lain.
Anda juga dapat membuat integrasi kustom menggunakan
Conversational Agents (Dialogflow CX) API.
Google tidak menyediakan dukungan untuk integrasi ini.
Anda harus menghubungi pemilik integrasi untuk mendapatkan dukungan.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-18 UTC."],[[["\u003cp\u003eConversational Agents (Dialogflow CX) offers built-in integrations with various platforms, allowing for easy setup and interaction with end-users via a user interface.\u003c/p\u003e\n"],["\u003cp\u003eIntegrations fall into several categories: partner telephony integrations supported by Google partners, Conversational Agents (Dialogflow CX) built-in integrations fully supported by Dialogflow, and Google-contributed open-source integrations for customization.\u003c/p\u003e\n"],["\u003cp\u003eThird-party integrations involve data being shared with both Google and the integration provider, each subject to their own terms of service, SLA, pricing, and quotas.\u003c/p\u003e\n"],["\u003cp\u003eIndependent integrations are created by external parties, and users can also build custom integrations using the Conversational Agents (Dialogflow CX) API.\u003c/p\u003e\n"],["\u003cp\u003eConversational Agents also provides supported avatar integrations like Soul Machines.\u003c/p\u003e\n"]]],[],null,["# Integrations\n\nConversational Agents (Dialogflow CX) provides several built-in\n\n*integrations*\n\nwith other conversation platforms.\nThese integrations provide a user interface to the end-user,\nand they call the API for you.\nAll you need to do is build your agent\nand optionally implement a\n[webhook](/dialogflow/cx/docs/concept/webhook)\nservice.\nEach integration handles interactions in a platform-specific way,\nso see the specific integration documentation for details.\n\n\n| **Note:** When using a third party integration, requests and end-user data are sent to both Google and the third party. The terms of service, SLA, pricing, and quotas [for your agent edition](/dialogflow/docs/editions) are applicable for Google's handling of these requests. The third party's terms of service, SLA, pricing, and quotas are applicable for the third party's handling of these requests.\n\n\u003cbr /\u003e\n\nThere are multiple types of Conversational Agents (Dialogflow CX) integrations.\nSee each type description.\n\nPartner telephony integrations\n------------------------------\n\nThese telephony integrations are created by Google partners\nin collaboration with Google.\nGoogle provides no support for these integrations.\nYou should contact the integration owner for support.\nThese integrations require one click to enable from Conversational Agents (Dialogflow CX),\nwhich is followed by configuration steps required by the partner.\nThe following are available from Google partners:\n\n- [AudioCodes](/dialogflow/cx/docs/concept/integration/audiocodes)\n- [Avaya](/dialogflow/cx/docs/concept/integration/avaya)\n- [Twilio](/dialogflow/cx/docs/concept/integration/twilio)\n- [Voximplant](/dialogflow/cx/docs/concept/integration/voximplant)\n\nConversational Agents (Dialogflow CX) built-in integrations\n-----------------------------------------------------------\n\nThese integrations are fully supported by Conversational Agents (Dialogflow CX)\nand are configured with the Conversational Agents (Dialogflow CX) console.\nThe following integrations are available:\n\n- [Dialogflow CX Phone Gateway](/dialogflow/cx/docs/concept/integration/phone-gateway)\n- [Dialogflow CX Messenger](/dialogflow/cx/docs/concept/integration/dialogflow-messenger)\n- [Messenger from Meta](/dialogflow/cx/docs/concept/integration/meta-messenger)\n- [Workplace from Meta](/dialogflow/cx/docs/concept/integration/meta-workplace)\n- [LINE](/dialogflow/cx/docs/concept/integration/line)\n- [Slack](/dialogflow/cx/docs/concept/integration/slack)\n- [Google Chat](/dialogflow/cx/docs/concept/integration/google-chat)\n\nGoogle-contributed open source integrations\n-------------------------------------------\n\nThese open source integrations were contributed by Google.\nFeel free to fork, modify, and publish your own integrations.\nThe following integrations are available:\n\n- [Azure Bot Service \\& Microsoft Teams](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/azure-bot-service)\n- [Discord](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/discord)\n- [Google Chat](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/google-chat)\n- [ServiceNow](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/servicenow)\n- [Slack](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/slack)\n- [Spark](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/spark)\n- [Telegram](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/telegram)\n- [Twilio](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/twilio)\n- [Twitter](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/twitter)\n- [Viber](https://github.com/GoogleCloudPlatform/dialogflow-integrations/tree/master/cx/viber)\n\nAvatar integrations\n-------------------\n\nThese avatar integrations are supported by Conversational Agents (Dialogflow CX).\nThe following integrations are available:\n\n- [Soul Machines](/dialogflow/cx/docs/concept/integration/soul-machines)\n\nIndependent integrations\n------------------------\n\nThese integrations are not built-in and are created by\nother organizations and individuals.\nYou can also create a custom integration by using the\n[Conversational Agents (Dialogflow CX) API](/dialogflow/cx/docs/reference/api-overview).\nGoogle provides no support for these integrations.\nYou should contact the integration owner for support."]]
