Some products and features are in the process of being renamed. Generative playbook and flow features are also being migrated to a single consolidated console. See the details.
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Conversational Agents (Dialogflow CX) data is applied at different levels,
depending on the type of data.
For example,
NLU settings are applied at the flow version level.
This means that each flow version can have its own NLU settings.
The following describes the levels:
Level
Data
Project (applies to all agents, environments, and flow versions in the project)
Security settings (although each agent can select different settings defined for the project)
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-21 UTC."],[[["Conversational Agents (Dialogflow CX) data application varies by data type and level."],["Project-level data encompasses security and location settings, affecting all agents, environments, and flow versions."],["Agent-level data includes general agent settings, excluding flow-specific configurations, that affect all environments and flow versions within an agent."],["Flow version data represents a snapshot of resources like intents, entities, webhooks, and flow settings, that can differ from one flow version to the next."]]],[]]
