Some products and features are in the process of being renamed. Generative playbook and flow features are also being migrated to a single consolidated console. See the details.
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Playbook instructions define the process that should be taken
to accomplish the playbook goal.
Each step contains a natural language instruction that may contain
any of the following:
A basic instruction that the LLM can understand.
An instruction to route the user to another playbook.
Playbooks are referenced using the form
${PLAYBOOK: playbook_name}.
An instruction to use a specific playbook tool.
Tools are referenced using the form
${TOOL: tool_name}.
An instruction to route the user to a Conversational Agents (Dialogflow CX) flow.
Flows are referenced using the form
${FLOW: flow_name}.
Each step description starts with -,
and you can define subinstructions using indentation.
For example:
- greet the customer and ask them how you can help.
- If the customer wants to book flights, route them to ${PLAYBOOK: flight_booking}.
- If the customer wants to book hotels, route them to ${PLAYBOOK: hotel_booking}.
- If the customer wants to know trending attractions, use the ${TOOL: attraction_tool} to show them the list.
- help the customer to pay for their booking by routing them to ${FLOW: make_payment}.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-21 UTC."],[[["Pre-GA products and features are subject to the \"Pre-GA Offerings Terms,\" are available \"as is,\" and may have limited support, as outlined in the Service Specific Terms and launch stage descriptions."],["Playbook instructions guide the process to achieve the playbook's goal, containing natural language instructions that the LLM can interpret."],["Instructions can direct users to other playbooks, identified using `${PLAYBOOK: playbook_name}`, or to specific tools using `${TOOL: tool_name}`, or to Dialogflow CX flows using `${FLOW: flow_name}`."],["Subinstructions, indicated by indentation, can provide further detail on the main instruction."],["Playbooks may be saved with a resource warning when a referenced resource has no correspodning examples, though functionality is not guaranteed."]]],[]]
