Some products and features are in the process of being renamed. Generative playbook and flow features are also being migrated to a single consolidated console. See the details.
The
pricing
and
quotas
for this integration are applied as a voice session.
Billing must be enabled on your Conversational Agents (Dialogflow CX) project for this integration.
Troubleshooting
During configuration, it's possible that the Twilio web page might redirect you
back to the Conversational Agents (Dialogflow CX) console with the warning Unable to authenticate with
Conversational Agents (Dialogflow CX). If this occurs, try the following actions to fix the issue:
Make sure that you've logged into your Twilio account in addition to your
Dialogflow account.
A browser extension might be blocking the redirect. Open an incognito window,
log into Dialogflow, and try the integration again. Make sure that
the setting Allow in Incognito is turned off for all extensions.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-21 UTC."],[[["Conversational Agents (Dialogflow CX) integrates with Twilio for telephony services, enabling voice sessions."],["Setting up the Twilio integration involves navigating to the Dialogflow CX console, selecting the Telephony Integrations under the Manage tab, and connecting to Twilio, and then configuring settings there."],["When using third party integration, both Google and the third party will process the data and their respective terms of service, SLA, pricing, and quotas apply."],["Pricing and quotas for the integration are applied as a voice session, and billing must be enabled on your Conversational Agents (Dialogflow CX) project."],["Troubleshooting connection issues can involve checking Twilio account login status, browser extension interference, and redirect settings and potentially contacting Twilio support."]]],[]]
