Travel prebuilt playbook

The Travel prebuilt playbook allows users to search for points of interest (POI), get travel recommendations, and book hotels. The agent uses user profile data to customize recommendations for the user, if provided.

Sample dialogs

The following sample dialogs demonstrate common scenarios handled by this prebuilt playbook.

POI search and hotel booking

The user asks about restaurants in Washington DC. The agent recommends a few points of interest, and the user asks to book a hotel. The agent collects required information, including the hotel, check-in date, check-out date, number of travelers, and number of rooms. The user confirms the information and the agent books the stay, providing the user with a confirmation number.

User input Agent response
hi are there any good seafood restaurants in Washington DC?
Here are some seafood restaurants in Washington DC:
- The Oceanaire Seafood Room
- Tony and Joe's Seafood Place
- Joe's Seafood, Prime Steak & Stone Crab
Anything else I can help you with?
I'd like to book a stay for four nights in DC
Here are some hotels in Washington DC that I found. Which one would you like to book?:
- Cambria Hotel Washington D.C. Navy Yard Riverfront
- Beacon Hotel & Corporate Quarters
- Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Beacon Hotel sounds good
Great, let me just confirm a few details. You'll be staying 4 nights, from 11-06 to 11-10 correct?
actually I'll check in on the 8th
Ok, so you'll be checking in on 11-08 and checking out on 11-12?
yes that's perfect
Great, let me just confirm your booking details
Hotel Name = Beacon Hotel & Corporate Quarters
Check In Date = November 8th
Check Out Date = November 12th
# Rooms = 1
# Travelers = 1

Is that correct?
my son will be coming with me
Ok, so 2 travelers. Let me update your booking details
Hotel Name = Beacon Hotel & Corporate Quarters
Check In Date = November 8th
Check Out Date = November 12th
# Rooms = 1
# Travelers = 2

Is that correct?
yes, please book it for me
Great! We've confirmed your booking and have Confirmation # 2UDVXUUV for your records.
Anything else I can help you with?
no that's it, thanks!
Thanks for traveling with Google! Have a nice day.

Travel inspiration

The user says that they would like to take their family on a ski trip. The agent suggests some ski destinations in the United States, and the user asks if the agent has any recommendations out of the country. The agent presents a list of destinations outside of the United States. Finally, the user asks the agent to book a stay at one of the destinations and the agent presents a list of hotels nearby.

User input Agent response
I'd like to take my family on a ski trip, any suggestions?
I love skiing! Here's a few popular ski destinations in the United States:
- Arapahoe Basin
- Aspen Highlands
- Beaver Creek
- Breckenridge
- Sun Peaks Resort
I was thinking somewhere outside of the states, do you have anything in mind?
Of course! Here are some popular ski destinations outside of the United States:
- St. Moritz
- Niseko United
- Hakuba Valley
- Nozawa Onsen
- Whistler Blackcomb
- Big White Ski Resort
- Sun Peaks Resort
great, thanks! can you book me a stay at Whistler Blackcomb?
Here are some hotels in Whistler Blackcomb. Which one would you like to book?:
- Blackcomb Lodge
- Blackcomb Springs Suites - True Ski-in, Ski-out Resort
- Pinnacle Hotel Whistler
- Fairmont Château Whistler

Basic setup

To set up this prebuilt playbook:

  1. Import the prebuilt playbook.
  2. Configure the provided tools with your external services, see Tool setup.

Tool setup

This agent includes tools that are used to integrate with external services. You can use the prebuilt tool installer to deploy sample code and data for your prebuilt playbook.

To deploy and configure sample code and data for the Travel prebuilt agent, expand for instructions.

  1. Download the prebuilt tool installer to a local directory.
  2. Navigate to the local directory where you downloaded installer.zip.
  3. Unzip installer.zip and open the installer folder.
  4. Review README.md for a detailed overview of the installer and its requirements.
  5. Run pip install -r requirements.txt to install requirements.
  6. Run gcloud auth application-default login to authenticate using gcloud auth.
  7. Run the installer using python installer.py --project-id=YOUR_GCP_PROJECT_ID --prebuilt-id=travel
  8. After deploying all required services, configure each tool in the prebuilt agent with the provided URL(s) logged by the installer:

    Agent Builder console

    1. If you have not yet imported the prebuilt agent, import the agent into your project.
    2. Go to the Agent Builder console.

      Agent Builder console

    3. Select your project from the console drop-down.
    4. Select your app.
    5. Click on the icon for Tools.
    6. For each tool in the agent, edit the schema to replace the URL in the servers: field with the endpoint logged by the installer.
    7. Click Save.

    Dialogflow CX

    1. If you have not yet imported the prebuilt agent, import the agent into your project.
    2. Open the Dialogflow CX console.
    3. Choose your Google Cloud project.
    4. Select your agent.
    5. Click on the icon for Generative resources.
    6. Click Tools.
    7. For each tool in the agent, edit the schema to replace the URL in the servers field with the endpoint logged by the installer.
    8. Click Save.

The places_search tool is used to get information about points of interest, including points of interest near a location.

The hotel_search tool is used to get information about hotels, including hotels near a location.

Hotel booking

The hotel_booking tool is used to create and get information about hotel bookings.

Get user profile

The get_user_profile tool is used to retrieve user profiles that can be used to customize recommendations for the user.

Complete

Your agent and its integrations should now be set up and ready to test.

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