Beberapa produk dan fitur sedang dalam proses penggantian nama. Fitur playbook dan alur generatif juga dimigrasikan ke satu konsol gabungan. Lihat detailnya.
Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Integrasi Google Chat Agen Percakapan (Dialogflow CX) memungkinkan Anda membuat aplikasi Google Chat dengan pemahaman bahasa alami berdasarkan teknologi Agen Percakapan (Dialogflow CX).
Batasan
Hanya input teks dalam bahasa default agen
yang didukung oleh integrasi ini.
Menyiapkan Google Chat
Untuk menyiapkan integrasi Google Chat bagi agen Anda, Anda memerlukan
berikut ini:
Sebelum menggunakan Google API, Anda harus mengaktifkannya di project. Google Cloud Anda dapat mengaktifkan satu atau beberapa API dalam satu project Google Cloud .
Nama: Nama yang ditampilkan kepada pengguna yang berinteraksi dengan atau menggunakan konten yang dibuat oleh aplikasi ini, seperti dalam pesan, penelusuran, dan @sebutan. Contohnya, Conversational Agents (Dialogflow CX) App.
URL Avatar: Gambar avatar yang ditampilkan kepada pengguna yang berinteraksi dengan aplikasi. Tentukan URL HTTPS yang menghosting gambar PNG persegi (rasio aspek 1:1). Ukuran minimum yang direkomendasikan: 256 x 256 piksel. Contohnya, https://developers.google.com/workspace/chat/images/quickstart-app-avatar.png.
Deskripsi: Deskripsi aplikasi. Misalnya, A helpful bot that responds to real human conversation.
Pilih Environment yang sesuai.
Masukkan alamat email untuk membuat aplikasi Chat ini tersedia bagi orang dan grup tertentu sebagaimana berlaku.
Klik Mulai.
Pengujian
Untuk menguji aplikasi yang telah dikonfigurasi, sebutkan aplikasi tersebut di ruang Google Chat atau kirimkan DM. Misalnya,
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-09-03 UTC."],[],[],null,["# Google Chat\n\n| **Preview**\n|\n|\n| This product or feature is subject to the \"Pre-GA Offerings Terms\" in the General Service Terms section\n| of the [Service Specific Terms](/terms/service-terms#1).\n|\n| Pre-GA products and features are available \"as is\" and might have limited support.\n|\n| For more information, see the\n| [launch stage descriptions](/products#product-launch-stages).\n\nConversational Agents (Dialogflow CX)'s Google Chat Integration lets you create Google Chat\napps with natural language understanding based on Conversational Agents (Dialogflow CX) technology.\n\n\n| **Note:** When using a third party integration, requests and end-user data are sent to both Google and the third party. The terms of service, SLA, pricing, and quotas [for your agent edition](/dialogflow/docs/editions) are applicable for Google's handling of these requests. The third party's terms of service, SLA, pricing, and quotas are applicable for the third party's handling of these requests.\n\n\u003cbr /\u003e\n\nLimitations\n-----------\n\n- Only **text input** in the [agent's default language](/dialogflow/cx/docs/concept/agent-settings) is supported by this integration.\n\nSet up Google Chat\n------------------\n\nIn order to set up the Google Chat integration for your agent, you'll need the\nfollowing:\n\n- A [Google Workspace](https://workspace.google.com/features/) account with access to [Google Chat](https://workspace.google.com/products/chat/).\n- A [Google Cloud project](https://developers.google.com/workspace/guides/create-project).\n\n### Enable the Google Chat API\n\nBefore using Google APIs, you need to turn them on in a Google Cloud project. You can turn on one or more APIs in a single Google Cloud project.\n\n1. In the Google Cloud console, [enable the Google Chat API and the Dialogflow API](https://console.cloud.google.com/flows/enableapi?apiid=chat.googleapis.com,dialogflow.googleapis.com).\n\n2. Confirm that you're enabling the APIs in the correct Cloud project, then click **Next**.\n\n3. Confirm that you're enabling the correct APIs, then click **Enable**.\n\n### Set up from Conversational Agents (Dialogflow CX)\n\n1. Go to the [Dialogflow CX console](https://dialogflow.cloud.google.com/cx/projects).\n2. Choose your Google Cloud project.\n3. Select your agent.\n4. Select the **Manage** tab.\n5. Click **Integrations** in the left sidebar menu.\n6. Click **Connect** on **Google Chat**.\n7. Fill in the following required information:\n - **Name** : The name displayed to users who interact with or consume content created by this app, such as in messages, search, and @mentions. For example `Conversational Agents (Dialogflow CX) App`.\n - **Avatar URL** : The avatar image which is displayed to users who interact with the app. Specify an HTTPS URL that hosts a square (aspect ratio of 1:1) PNG image. Recommended minimum size: 256 by 256 pixels. For example `https://developers.google.com/workspace/chat/images/quickstart-app-avatar.png`.\n - **Description** : A description of the app. For example, `A helpful bot that responds to real human conversation`.\n8. Choose an **Environment** as applicable.\n9. Enter **email addresses** to make this Chat app available to specific people and groups as applicable.\n10. Click **Start**.\n\nTesting\n-------\n\n| **Note:** Make sure [billing is enabled](/dialogflow/cx/docs/quick/setup#billing) on your project before testing the integration.\n\nTo test your configured app, mention it in a Google Chat space or send it a DM. For example,\n\n1. Open [Google Chat](https://chat.google.com).\n2. Click **New chat**.\n3. In the **Add 1 or more people** field, type the name of your Chat app.\n4. Select your Chat app from the results. A direct message opens.\n\n| **Note:** If you don't see your Chat app in the list of results, ensure that you've made your Chat app available to your Google Workspace account.\n\nRich response messages\n----------------------\n\nThe rich response messages are supported using **Custom Payload** in\n[Fulfillment](/dialogflow/cx/docs/concept/fulfillment). See\n[Google Chat message API](https://developers.google.com/chat/api/reference/rest/v1/spaces.messages#Message)\nfor the message format.\n| **Note:** If they are not specified in the custom payload, the Space and Thread objects will be automatically injected with the resource ID from the input message.\n\n### Text message\n\nThe following custom payload provides a Google Chat\n[text message](https://developers.google.com/workspace/chat/messages-overview#anatomy-text): \n\n```\n{\n \"text\": \"Hello, world\"\n}\n```\n\n### Card message\n\nThe following custom payload provides a Google chat\n[card message](https://developers.google.com/workspace/chat/messages-overview#anatomy-card): \n\n```\n{\n 'cardsV2': [{\n 'cardId': 'createCardMessage',\n 'card': {\n 'header': {\n 'title': 'A card message!',\n 'subtitle': 'Sent from Conversational Agents (Dialogflow CX)',\n 'imageUrl': 'https://developers.google.com/chat/images/chat-product-icon.png',\n 'imageType': 'CIRCLE'\n },\n 'sections': [\n {\n 'widgets': [\n {\n 'buttonList': {\n 'buttons': [\n {\n 'text': 'Read the docs!',\n 'onClick': {\n 'openLink': {\n 'url': 'https://developers.google.com/workspace/chat'\n }\n }\n }\n ]\n }\n }\n ]\n }\n ]\n }\n }]\n}\n```\n\nChannel-specific responses\n--------------------------\n\nWhen configured, [channel-specific responses](/dialogflow/cx/docs/concept/fulfillment#channel-specific) with channel `DF_CX_GOOGLE_CHAT` will be automatically used when the agent responds to Google Chat messages.\n\nRelated topics\n--------------\n\n- [Build a Conversational Agents (Dialogflow CX) Google Chat app that understands and responds with natural language](https://developers.google.com/workspace/chat/build-dialogflow-chat-app-natural-language)"]]
