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Dokumen ini menunjukkan cara menyelesaikan masalah yang terkait dengan impor dan migrasi
instance virtual machine (VM) ke Compute Engine
yang salah menerapkan lisensi.
Misalnya, pelajari cara menyelesaikan masalah terkait VM yang memiliki lisensi on demand,
bukan lisensi bring your own license (BYOL). Untuk mengetahui informasi tentang berbagai
jenis lisensi, baca Tentang lisensi.
Memitigasi masalah impor atau migrasi lisensi yang salah
Jika Anda mencoba mengimpor atau memigrasikan VM ke Compute Engine dengan lisensi BYOL atau BYOS,
tetapi string lisensi VM
tidak ditambahkan dengan byol atau byos berarti lisensi Anda tidak berhasil
diimpor atau dimigrasikan dengan VM.
Untuk menyelesaikan masalah ini, lakukan salah satu dari hal berikut, bergantung pada cara Anda mengimpor atau
memigrasikan VM:
Jika Anda memigrasikan VM menggunakan Migrate to Virtual Machines, hubungi
Cloud Customer Care untuk membantu menyelesaikan masalah ini. Untuk mengetahui informasi selengkapnya, baca
Mendapatkan dukungan dengan Cloud Customer Care.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-19 UTC."],[[["\u003cp\u003eThis document outlines how to fix issues when virtual machine (VM) licenses are incorrectly imported or migrated to Compute Engine.\u003c/p\u003e\n"],["\u003cp\u003eIf a VM was imported or migrated with an on-demand license instead of a bring your own license (BYOL), the license was not applied properly.\u003c/p\u003e\n"],["\u003cp\u003eTo resolve this, re-import the VM using the correct \u003ccode\u003egcloud\u003c/code\u003e command and include the appropriate \u003ccode\u003e--os\u003c/code\u003e or \u003ccode\u003e--byol\u003c/code\u003e flag to signify the BYOL OS.\u003c/p\u003e\n"],["\u003cp\u003eFor VMs migrated using Migrate to Virtual Machines, you should contact Cloud Customer Care to resolve the licensing issue.\u003c/p\u003e\n"]]],[],null,["# Troubleshooting licenses\n\nLinux Windows\n\n*** ** * ** ***\n\nThis document shows you how to resolve issues related to importing and migrating\nvirtual machine (VM) instances to Compute Engine that have a misapplied\nlicense.\n\nFor example, learn how to resolve issues with a VM that has an on-demand license\ninstead of a bring your own license (BYOL). For information about the different\ntypes of licenses, see [About licenses](/compute/docs/licenses/about).\n\nMitigate incorrect license imports or migrations\n------------------------------------------------\n\nIf you tried to import or migrate a VM into Compute Engine with a BYOL or BYOS\nlicense, but the VM's [license string](/compute/docs/images/os-details#license-strings)\nis not appended with `byol` or `byos`, then your license was not successfully\nimported or migrated with the VM.\n\nTo resolve this issue, do one of the following depending on how you imported or\nmigrated the VM:\n\n- If you imported the VM using the\n [`gcloud compute instances import` command](/sdk/gcloud/reference/compute/instances/import)\n or the Cloud Build API, import the VM again, and specify the\n [`--os` flag](/sdk/gcloud/reference/compute/instances/import#--os) with the\n `byol` version of the OS.\n\n- If you imported the VM using the\n [`gcloud beta compute machine-images import` command](/sdk/gcloud/reference/beta/compute/machine-images/import),\n import the VM again, and specify the\n [`--byol` flag](/sdk/gcloud/reference/beta/compute/machine-images/import#--byol).\n\n- If you imported the VM using the\n [`gcloud beta compute images import` command](/sdk/gcloud/reference/beta/compute/images/import),\n import the VM again, and specify the\n [`--byol` flag](/sdk/gcloud/reference/beta/compute/images/import#--byol).\n\n- If you migrated the VM using Migrate to Virtual Machines, contact\n Cloud Customer Care to help you resolve the issue. For more information, see\n [Getting support with Cloud Customer Care](/support/docs).\n\nWhat's next\n-----------\n\n- [Learn how to view and append license strings](/compute/docs/licenses/view-append)"]]
