Access Red Hat Knowledgebase

The Red Hat Knowledgebase provides you with access to articles, solutions, product documentation, and community discussions.

The Red Hat Knowledgebase is normally available only if you have a subscription purchased directly from Red Hat. However, Google Cloud has partnered with Red Hat to provide access to the Red Hat Knowledgebase for all Red Hat Enterprise Linux (RHEL) users on Google Cloud. This is available as a single-sign-on (SSO) option through the Google Cloud console.

This SSO option to the Red Hat Knowledgebase is available whether your virtual machine (VM) instances use pay-as-you-go (PAYG) or bring-your-own-subscription (BYOS) RHEL OS images.

When you access the Red Hat Knowledgebase by using the Google Cloud console, you are granted access to the portal without the need for authentication for 24 hours. After 24 hours, the token expires and you need to authenticate again using the SSO from the Google Cloud console.


To access the Red Hat Knowledgebase you must have a VM instance that uses a RHEL OS image. The VM instance must also meet the following requirements:

Required roles

To get the permissions that you need to view the Red Hat Knowledgebase, ask your administrator to grant you the Compute Viewer role (roles/compute.viewer) IAM role on project. For more information about granting roles, see Manage access.

This predefined role contains the permissions required to view the Red Hat Knowledgebase. To see the exact permissions that are required, expand the Required permissions section:

Required permissions

The following permissions are required to view the Red Hat Knowledgebase:

  • compute.projects.get
  • compute.instances.get

You might also be able to get these permissions with custom roles or other predefined roles.

Access Red Hat Knowledgebase

You can use the Google Cloud console to access the Red Hat Knowledgebase.

  1. In the Google Cloud console, go to the VM instances page.

    Go to the VM instances page

  2. Click on any RHEL VM that you have running. The VM must be in a RUNNING state to access the Red Hat Knowledgebase link.

  3. Click Red Hat Knowledgebase.

    Red Hat Knowledgebase

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