Contact Center AI Insights V1 API - Class Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision (v1.6.0)

Reference documentation and code samples for the Contact Center AI Insights V1 API class Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision.

A revision of a QaScorecard.

Modifying published scorecard fields would invalidate existing scorecard results — the questions may have changed, or the score weighting will make existing scores impossible to understand. So changes must create a new revision, rather than modifying the existing resource.

Inherits

  • Object

Extended By

  • Google::Protobuf::MessageExts::ClassMethods

Includes

  • Google::Protobuf::MessageExts

Methods

#alternate_ids

def alternate_ids() -> ::Array<::String>
Returns
  • (::Array<::String>) — Output only. Alternative IDs for this revision of the scorecard, e.g., latest.

#create_time

def create_time() -> ::Google::Protobuf::Timestamp
Returns

#name

def name() -> ::String
Returns
  • (::String) — Identifier. The name of the scorecard revision. Format: projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}/revisions/{revision}

#name=

def name=(value) -> ::String
Parameter
  • value (::String) — Identifier. The name of the scorecard revision. Format: projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}/revisions/{revision}
Returns
  • (::String) — Identifier. The name of the scorecard revision. Format: projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}/revisions/{revision}

#snapshot

def snapshot() -> ::Google::Cloud::ContactCenterInsights::V1::QaScorecard
Returns

#snapshot=

def snapshot=(value) -> ::Google::Cloud::ContactCenterInsights::V1::QaScorecard
Parameter
Returns

#state

def state() -> ::Google::Cloud::ContactCenterInsights::V1::QaScorecardRevision::State
Returns