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Contact Center AI Insights V1 API - Module Google::Cloud::ContactCenterInsights::V1::Dimension::DimensionKey (v1.6.0)

Reference documentation and code samples for the Contact Center AI Insights V1 API module Google::Cloud::ContactCenterInsights::V1::Dimension::DimensionKey.

The key of the dimension.

Constants

DIMENSION_KEY_UNSPECIFIED

value: 0
The key of the dimension is unspecified.

ISSUE

value: 1
The dimension is keyed by issues.

AGENT

value: 2
The dimension is keyed by agents.

AGENT_TEAM

value: 3
The dimension is keyed by agent teams.

QA_QUESTION_ID

value: 4
The dimension is keyed by QaQuestionIds. Note that: We only group by the QuestionId and not the revision-id of the scorecard this question is a part of. This allows for showing stats for the same question across different scorecard revisions.

QA_QUESTION_ANSWER_VALUE

value: 5
The dimension is keyed by QaQuestionIds-Answer value pairs. Note that: We only group by the QuestionId and not the revision-id of the scorecard this question is a part of. This allows for showing distribution of answers per question across different scorecard revisions.

CONVERSATION_PROFILE_ID

value: 6
The dimension is keyed by the conversation profile ID.

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Last updated 2025-08-04 UTC.

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