Reference documentation and code samples for the Contact Center AI Insights V1 API module Google::Cloud::ContactCenterInsights::V1::Conversation::Medium.
Possible media for the conversation.
Constants
MEDIUM_UNSPECIFIED
value: 0 Default value, if unspecified will default to PHONE_CALL.
PHONE_CALL
value: 1 The format for conversations that took place over the phone.
CHAT
value: 2 The format for conversations that took place over chat.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-04 UTC."],[],[]]
