Reference documentation and code samples for the Contact Center AI Insights V1 API class Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig.
Configuration that applies to all conversations.
Inherits
Object
Extended By
Google::Protobuf::MessageExts::ClassMethods
Includes
Google::Protobuf::MessageExts
Methods
#agent_channel
defagent_channel()->::Integer
Returns
(::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent.
Note that this must be set for conversations to be properly displayed and
analyzed.
#agent_channel=
defagent_channel=(value)->::Integer
Parameter
value (::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent.
Note that this must be set for conversations to be properly displayed and
analyzed.
Returns
(::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent.
Note that this must be set for conversations to be properly displayed and
analyzed.
#agent_id
defagent_id()->::String
Returns
(::String) — Optional. An opaque, user-specified string representing a human agent who
handled all conversations in the import. Note that this will be
overridden if per-conversation metadata is provided through the
metadata_bucket_uri.
#agent_id=
defagent_id=(value)->::String
Parameter
value (::String) — Optional. An opaque, user-specified string representing a human agent who
handled all conversations in the import. Note that this will be
overridden if per-conversation metadata is provided through the
metadata_bucket_uri.
Returns
(::String) — Optional. An opaque, user-specified string representing a human agent who
handled all conversations in the import. Note that this will be
overridden if per-conversation metadata is provided through the
metadata_bucket_uri.
#customer_channel
defcustomer_channel()->::Integer
Returns
(::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent.
Note that this must be set for conversations to be properly displayed and
analyzed.
#customer_channel=
defcustomer_channel=(value)->::Integer
Parameter
value (::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent.
Note that this must be set for conversations to be properly displayed and
analyzed.
Returns
(::Integer) — Optional. Indicates which of the channels, 1 or 2, contains the agent.
Note that this must be set for conversations to be properly displayed and
analyzed.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-28 UTC."],[],[],null,["# Contact Center AI Insights V1 API - Class Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig (v1.6.0)\n\nVersion latestkeyboard_arrow_down\n\n- [1.6.0 (latest)](/ruby/docs/reference/google-cloud-contact_center_insights-v1/latest/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [1.5.1](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.5.1/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [1.4.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.4.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [1.3.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.3.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [1.2.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.2.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [1.1.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.1.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [1.0.1](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.0.1/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.22.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.22.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.21.1](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.21.1/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.20.1](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.20.1/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.19.1](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.19.1/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.18.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.18.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.17.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.17.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.16.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.16.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.15.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.15.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.14.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.14.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.13.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.13.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.12.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.12.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.11.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.11.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.10.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.10.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.9.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.9.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.8.2](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.8.2/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.7.2](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.7.2/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig)\n- [0.6.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.6.0/Google-Cloud-ContactCenterInsights-V1-IngestConversationsRequest-ConversationConfig) \nReference documentation and code samples for the Contact Center AI Insights V1 API class Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig.\n\nConfiguration that applies to all conversations. \n\nInherits\n--------\n\n- Object \n\nExtended By\n-----------\n\n- Google::Protobuf::MessageExts::ClassMethods \n\nIncludes\n--------\n\n- Google::Protobuf::MessageExts\n\nMethods\n-------\n\n### #agent_channel\n\n def agent_channel() -\u003e ::Integer\n\n**Returns**\n\n- (::Integer) --- Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.\n\n### #agent_channel=\n\n def agent_channel=(value) -\u003e ::Integer\n\n**Parameter**\n\n- **value** (::Integer) --- Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed. \n**Returns**\n\n- (::Integer) --- Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.\n\n### #agent_id\n\n def agent_id() -\u003e ::String\n\n**Returns**\n\n- (::String) --- Optional. An opaque, user-specified string representing a human agent who handled all conversations in the import. Note that this will be overridden if per-conversation metadata is provided through the `metadata_bucket_uri`.\n\n### #agent_id=\n\n def agent_id=(value) -\u003e ::String\n\n**Parameter**\n\n- **value** (::String) --- Optional. An opaque, user-specified string representing a human agent who handled all conversations in the import. Note that this will be overridden if per-conversation metadata is provided through the `metadata_bucket_uri`. \n**Returns**\n\n- (::String) --- Optional. An opaque, user-specified string representing a human agent who handled all conversations in the import. Note that this will be overridden if per-conversation metadata is provided through the `metadata_bucket_uri`.\n\n### #customer_channel\n\n def customer_channel() -\u003e ::Integer\n\n**Returns**\n\n- (::Integer) --- Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.\n\n### #customer_channel=\n\n def customer_channel=(value) -\u003e ::Integer\n\n**Parameter**\n\n- **value** (::Integer) --- Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed. \n**Returns**\n\n- (::Integer) --- Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed."]]
