Reference documentation and code samples for the Contact Center AI Insights V1 API class Google::Cloud::ContactCenterInsights::V1::ConversationLevelSilence.
Conversation-level silence data.
Inherits
- Object
Extended By
- Google::Protobuf::MessageExts::ClassMethods
Includes
- Google::Protobuf::MessageExts
Methods
#silence_duration
def silence_duration() -> ::Google::Protobuf::Duration
Returns
- (::Google::Protobuf::Duration) — Amount of time calculated to be in silence.
#silence_duration=
def silence_duration=(value) -> ::Google::Protobuf::Duration
Parameter
- value (::Google::Protobuf::Duration) — Amount of time calculated to be in silence.
Returns
- (::Google::Protobuf::Duration) — Amount of time calculated to be in silence.
#silence_percentage
def silence_percentage() -> ::Float
Returns
- (::Float) — Percentage of the total conversation spent in silence.
#silence_percentage=
def silence_percentage=(value) -> ::Float
Parameter
- value (::Float) — Percentage of the total conversation spent in silence.
Returns
- (::Float) — Percentage of the total conversation spent in silence.