Reference documentation and code samples for the Contact Center AI Insights V1 API module Google::Cloud::ContactCenterInsights::V1::ConversationParticipant::Role.
The role of the participant.
Constants
ROLE_UNSPECIFIED
value: 0 Participant's role is not set.
HUMAN_AGENT
value: 1 Participant is a human agent.
AUTOMATED_AGENT
value: 2 Participant is an automated agent.
END_USER
value: 3 Participant is an end user who conversed with the contact center.
ANY_AGENT
value: 4 Participant is either a human or automated agent.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-28 UTC."],[],[],null,["# Contact Center AI Insights V1 API - Module Google::Cloud::ContactCenterInsights::V1::ConversationParticipant::Role (v1.6.0)\n\nVersion latestkeyboard_arrow_down\n\n- [1.6.0 (latest)](/ruby/docs/reference/google-cloud-contact_center_insights-v1/latest/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [1.5.1](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.5.1/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [1.4.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.4.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [1.3.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.3.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [1.2.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.2.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [1.1.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.1.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [1.0.1](/ruby/docs/reference/google-cloud-contact_center_insights-v1/1.0.1/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.22.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.22.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.21.1](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.21.1/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.20.1](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.20.1/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.19.1](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.19.1/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.18.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.18.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.17.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.17.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.16.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.16.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.15.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.15.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.14.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.14.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.13.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.13.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.12.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.12.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.11.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.11.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.10.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.10.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.9.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.9.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.8.2](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.8.2/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.7.2](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.7.2/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role)\n- [0.6.0](/ruby/docs/reference/google-cloud-contact_center_insights-v1/0.6.0/Google-Cloud-ContactCenterInsights-V1-ConversationParticipant-Role) \nReference documentation and code samples for the Contact Center AI Insights V1 API module Google::Cloud::ContactCenterInsights::V1::ConversationParticipant::Role.\n\nThe role of the participant.\n\nConstants\n---------\n\n### ROLE_UNSPECIFIED\n\n**value:** 0 \nParticipant's role is not set.\n\n### HUMAN_AGENT\n\n**value:** 1 \nParticipant is a human agent.\n\n### AUTOMATED_AGENT\n\n**value:** 2 \nParticipant is an automated agent.\n\n### END_USER\n\n**value:** 3 \nParticipant is an end user who conversed with the contact center.\n\n### ANY_AGENT\n\n**value:** 4 \nParticipant is either a human or automated agent."]]
