Respond to storage operational incidents

Tenant metrics

As a Platform Administrator (PA), view tenant metrics to help diagnose operational incidents.

Tenant capacity usage

To view current capacity usage of an organization by storage class in the monitoring dashboard, go to the Explore option. You can execute the following query to view the capacity percentage used by that organization and storage class.

sum by (TENANT_TYPE, SKU_NAME) (OBJECT_TENANT_USED_CAPACITY_BYTES_COUNT) / sum by (TENANT_TYPE, SKU_NAME) (OBJECT_TENANT_QUOTA_BYTES)

Object Storage Platform dashboard

The Object Storage Platform dashboard shows a view of each object storage class in the organization with the respective usage, quota, and capacity remaining.

High-level storage class usage breakdown

You can also view more granular usage stats about each storage class down to the bucket level.

Bucket usage in storage class

Organization utilization alert

If you have received an alert with code OBJ-A0011, complete the following steps:

  1. View the Object Storage Platform dashboard and determine the storage tier that causes the alert.

  2. Depending on the value, choose the recommended course of action:

    • If the remaining capacity is near 25% but usage is stable and not increasing, choose to ignore the alert at the current time.
    • If usage is increasing and you are concerned about usage surpassing the set quota threshold, determine if there are any buckets or objects that are not vital and delete them.
    • If you do not want to delete any objects from object storage, or you are concerned with the available capacity, increase the allocated capacity for the specific storage class. To increase the quota, you must reach out to the Infrastructure Operator (IO) with a request to raise the specific storage class's quota.