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Pencadangan agen adalah snapshot lengkap dari status agen saat ini. Agen Percakapan (Dialogflow CX) membuat cadangan secara berkala untuk semua agen jika ada perubahan yang dilakukan setelah cadangan sebelumnya. Anda juga dapat membuat cadangan agen secara manual sesuai keinginan. Saat memulihkan cadangan, seluruh agen akan ditimpa.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-09-04 UTC."],[[["\u003cp\u003eThis product, or feature, is a Pre-GA offering, making it subject to the "Pre-GA Offerings Terms" and is provided "as is" with potentially limited support.\u003c/p\u003e\n"],["\u003cp\u003eAgent backups in Conversational Agents (Dialogflow CX) are complete snapshots of agent states, with backups being created automatically upon changes and also available for manual creation.\u003c/p\u003e\n"],["\u003cp\u003eYou can access, create, and view all agent backups through the "Change History" page, found under the "Manage" tab of the selected agent, in the Dialogflow CX console.\u003c/p\u003e\n"],["\u003cp\u003eBackups can be deleted individually or in bulk by selecting the desired backup(s) in the "Change History" page and then clicking either the single delete or the multiple delete button.\u003c/p\u003e\n"]]],[],null,["# Agent backup\n\n| **Preview**\n|\n|\n| This product or feature is subject to the \"Pre-GA Offerings Terms\" in the General Service Terms section\n| of the [Service Specific Terms](/terms/service-terms#1).\n|\n| Pre-GA products and features are available \"as is\" and might have limited support.\n|\n| For more information, see the\n| [launch stage descriptions](/products#product-launch-stages).\n\nAgent backups are complete snapshots of the current states of agents. Conversational Agents (Dialogflow CX)\nperiodically creates backups for all agents if any changes are made after\nprevious backups. You can also create agent backups manually as desired. When\nrestoring a backup, the whole agent will be overwritten.\n\nCreate a backup\n---------------\n\nTo create a backup:\n\n1. Open the [Dialogflow CX console](https://dialogflow.cloud.google.com/cx/projects).\n2. Choose your project.\n3. Select your agent.\n4. Select the **Manage** tab.\n5. Click **Change History** in the **Manage** tab.\n6. Click **Backup** in the **Change History** page.\n7. Click **Create Backup**.\n8. Enter a display name and description.\n9. Click **Create**.\n\nAccess backups\n--------------\n\nTo access backups:\n\n1. Open the [Dialogflow CX console](https://dialogflow.cloud.google.com/cx/projects).\n2. Choose your project.\n3. Select your agent.\n4. Select the **Manage** tab.\n5. Click **Change History** in the **Manage** tab.\n6. Click **Backup** in the **Change History** page.\n7. View the results and filter as needed.\n8. Click a backup to view and change the backup data or restore the backup.\n\nDelete backups\n--------------\n\nTo delete a single backup:\n\n1. Open the [Dialogflow CX console](https://dialogflow.cloud.google.com/cx/projects).\n2. Choose your project.\n3. Select your agent.\n4. Select the **Manage** tab.\n5. Click **Change History** in the **Manage** tab.\n6. Click **Backup** in the **Change History** page.\n7. Click the **remove backup** button on the right side of a backup in the table.\n8. Click **OK**.\n\nTo delete multiple backups:\n\n1. Open the [Dialogflow CX console](https://dialogflow.cloud.google.com/cx/projects).\n2. Choose your project.\n3. Select your agent.\n4. Select the **Manage** tab.\n5. Click **Change History** in the **Manage** tab.\n6. Click **Backup** in the **Change History** page.\n7. Check the backups you want to delete.\n8. Click **Remove** on the top right corner of the table.\n9. Click **OK**."]]
