REST Resource: projects.locations.instances.cases.caseWallRecords

Resource: CaseWallRecord

This service is available for customers who migrated SOAR to a customer managed project and have the Chronicle API enabled. Case Wall is a repository of all event logs containing "case caseWallRecords" related to a case since the time the case was created until it is closed, taken by a user or a playbook's action.

JSON representation
{
  "name": string,
  "caseId": string,
  "creatorUserId": string,
  "creatorFullName": string,
  "activityId": string,
  "createTime": string,
  "updateTime": string,
  "alertIdentifier": string,
  "activityDataJson": string,
  "activityType": enum (WallActivityType),
  "activityKind": enum (ActivityKind),
  "favorite": boolean
}
Fields
name

string

Identifier. The unique name(ID) of the CaseWallRecord. Format: projects/{project}/locations/{location}/instances/{instance}/cases/{case}/caseWallRecords/{caseActivity}

caseId

string (int64 format)

Output only. The ID of the case associated with the activity.

creatorUserId

string

Output only. The ID of the user who created the activity, e.g. C7A739D7-E465-4106-9871-18F415D6C3BD

creatorFullName

string

Output only. The full name of the user who created the activity.

activityId

string (int64 format)

Output only. Id of the Case Wall activity. Replaces old prop: "Id"

createTime

string (int64 format)

Output only. The creation time of the activity in milliseconds since the Unix epoch.

updateTime

string (int64 format)

Output only. The modification time of the activity in milliseconds since the Unix epoch.

alertIdentifier

string

Output only. The identifier of the alert (if any) associated with the activity. e.g."SUSPICIOUS PHISHING EMAIL_C7A739D7-E465-4106-9871-18F415D6C3BD"

activityDataJson

string

Output only. Case activity details. Can be customized. e.g. "Message": "Closing case"

activityType

enum (WallActivityType)

Output only. Activity type.

activityKind

enum (ActivityKind)

Optional. The kind of the activity.

favorite

boolean

Optional. Whether the activity is was marked as favorite.

WallActivityType

The type of the activity.

Enums
WALL_ACTIVITY_TYPE_UNSPECIFIED Unspecified wall activity type.
CASE_ALERT_DATA Case alert data activity type.
CASE_STATUS_CHANGE Case status change activity type.
CASE_TASK Case task activity type.
CASE_ACTION Case action activity type.
CASE_EVIDENCE Case evidence activity type.
CASE_COMMENT Case comment activity type.
CASE_INSIGHT Case insight activity type.
CASE_CREATION Case creation activity type.
CASE_EXTERNAL_CHANNEL_MESSAGE Case external channel message activity type.
PINNED_CASE_CHAT_MESSAGE Pinned case chat message activity type.

ActivityKind

The kind of the activity - relates to the type of the activity, represents the actual action that was performed.

Enums
ACTIVITY_KIND_UNSPECIFIED Unspecified activity kind.
COMMENT Comment activity kind.
WORKFLOW_ACTIVITY Workflow activity kind.
EMAIL Email activity kind.
TASK Task activity kind.
CASE_CREATED Case created activity kind.
CASE_UPDATED Case updated activity kind.
CASE_REOPENED Case reopened activity kind.
CASE_ASSIGNED Case assigned activity kind.
CASE_CLOSED Case closed activity kind.
CASE_STAGE_CHANGED Case stage changed activity kind.
IS_IMPORTANT_CHANGED Case is important changed activity kind.
PRIORITY_CHANGED Case priority changed activity kind.
INCIDENT_RAISED Incident raised activity kind.
ESCALATED Case escalated activity kind.
TAG_CHANGE Case tag changed activity kind.
CASE_RENAMED Case renamed activity kind.
SLA_CHANGED SLA changed activity kind.
MOVED_ALERT Alert moved activity kind.
MERGE_CASES Case merged activity kind.
CUSTOM_FORM_CHANGES Custom form changes activity kind.
PLAYBOOK_ATTACHED Playbook attached activity kind.
ENTITY_ADDED Entity added activity kind.
PLAYBOOK_RERUN Playbook rerun activity kind.
BLOCK_RERUN Block rerun activity kind.

Methods

favorite

Set a wall item as a favorite one.

fetchActivitiesCount

Fetches the count of activities for a given type.

get

Get a CaseWallRecord.

list

Lists CaseWallRecords.