Sla

SLA for the case or alert.

JSON representation
{
  "expirationTime": string,
  "criticalExpirationTime": string,
  "expirationStatus": enum (SlaExpirationStatus),
  "remainingTimeSinceLastPause": integer
}
Fields
expirationTime

string (int64 format)

Required. SLA expiration time in unix format as milliseconds. Old prop: SlaExpiration.

criticalExpirationTime

string (int64 format)

Required. SLA critical expiration time in unix format as milliseconds, old prop: SlaCriticalExpiration.

expirationStatus

enum (SlaExpirationStatus)

Output only. SLA expiration status.

remainingTimeSinceLastPause

integer

Output only. Remaining time since last pause.

SlaExpirationStatus

SLA status.

Enums
SLA_EXPIRATION_STATUS_UNSPECIFIED Unspecified SLA status.
PASSED_DUE SLA has passed due.
OPEN_SLA SLA is open.
NO_SLA SLA is not set.
CRITICAL_EXPIRED SLA is critical and has expired.
PAUSED SLA is paused.