Micro Focus ITSMA
Integration version: 5.0
Overview
Configure Micro Focus ITSMA integration in Google Security Operations SOAR
For detailed instructions on how to configure an integration in Google Security Operations SOAR, see Configure integrations.
Actions
Create Incident
Description
Create a new incident.
Parameters
| Parameters | Type | Default Value | Description |
|---|---|---|---|
| Display Label | String | N/A | The display label of the incident. |
| Description | String | N/A | The description of the incident. |
| Impact Score | String | N/A | The impact scope of the incident. |
| Urgency | String | N/A | The urgency of the incident. |
| Service ID | String | N/A | The ID of the category of the incident. |
Run On
This action runs on all entities.
Action Results
Entity Enrichment
N/A
Insights
N/A
Script Result
| Script Result Name | Value Options | Example |
|---|---|---|
| incident_id | N/A | N/A |
JSON Result
N/A
Ping
Description
Test Connectivity.
Parameters
N/A
Use cases
N/A
Run On
This action runs on all entities.
Action Results
Entity Enrichment
N/A
Insights
N/A
Script Result
| Script Result Name | Value Options | Example |
|---|---|---|
| is_success | True/False | is_success:False |
JSON Result
N/A
Update Incident
Description
Update an existing incident
Parameters
| Parameter | Type | Default Value | Description |
|---|---|---|---|
| Incident ID | String | N/A | The ID of the incident. |
| Display Label | String | N/A | The updated display label of the incident. |
| Description | String | N/A | The updated description of the incident. |
| Impact Score | String | N/A | The updated impact score of the incident. |
| Urgency | String | N/A | The updated urgency of the incident. |
| Service ID | String | N/A | The updated ID of the category of the incident. |
Use cases
N/A
Run On
This action runs on all entities.
Action Results
Entity Enrichment
N/A
Insights
N/A
Script Result
| Script Result Name | Value Options | Example |
|---|---|---|
| is_succeed | True/False | is_succeed:False |
JSON Result
N/A
Update Incident External Status
Description
Update the external status for an incident.
Parameters
| Parameter | Type | Default Value | Description |
|---|---|---|---|
| Incident ID | String | N/A | The ID of the incident. |
| Status | String | N/A | The updated external status of the incident. |
Use cases
N/A
Run On
This action runs on all entities.
Action Results
Entity Enrichment
N/A
Insights
N/A
Script Result
| Script Result Name | Value Options | Example |
|---|---|---|
| is_succeed | True/False | is_succeed:False |
JSON Result
N/A
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