Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Log interaksi, yang juga disebut log percakapan,
menangkap pesan percakapan dari pengguna akhir dan agen Anda.
Anda dapat menjelajahi dan menghapus data ini dengan alat
Histori
dan
Pelatihan.
Mengaktifkan dan menonaktifkan logging interaksi
Logging interaksi diaktifkan secara default untuk agen baru.
Untuk mengaktifkan atau menonaktifkan logging interaksi untuk agen, lihat opsi logging di setelan umum agen.
Menangani data pengguna akhir
Informasi pengguna mungkin berada dalam log agen Anda yang disimpan oleh Dialogflow.
Menonaktifkan log percakapan hanya mencegah penyimpanan data mendatang
dan tidak menghapus data yang ada.
Data yang ada akan disimpan hingga agen dihapus
atau Anda menghapus percakapan tertentu dari
Histori
atau
Pelatihan.
Jika memilih untuk menonaktifkan logging yang dilakukan oleh Dialogflow,
Anda tetap dapat membuat log pribadi dalam sistem.
Jika Anda memanggil Dialogflow API secara langsung,
catat data permintaan dan respons dalam sistem Anda.
Jika Anda menggunakan integrasi Dialogflow,
aktifkan webhook untuk setiap intent,
dan catat data permintaan dan respons dalam sistem webhook Anda.
Retensi data
Data logging interaksi disimpan di sistem Google selama 400 hari
sebelum dihapus.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-09-04 UTC."],[[["\u003cp\u003eInteraction logging captures conversation messages between end-users and the agent, enabling browsing and deletion through History and Training tools.\u003c/p\u003e\n"],["\u003cp\u003eInteraction logging is enabled by default for new agents, but disabling it will render the History and Training features unavailable.\u003c/p\u003e\n"],["\u003cp\u003eDisabling interaction logging prevents future data storage, but existing data remains until the agent is deleted or specific conversations are manually removed.\u003c/p\u003e\n"],["\u003cp\u003eIf you disable Dialogflow logging, you can still log request and response data through your system, either directly via the API or through webhooks.\u003c/p\u003e\n"],["\u003cp\u003eInteraction logging data is automatically deleted from Google's systems after 400 days.\u003c/p\u003e\n"]]],[],null,["# Interaction logging\n\n| **Note:** You must have an **Owner** role in the agent's Google Cloud project in order to change the interaction logging settings.\n\nInteraction logs, also called conversation logs,\ncapture conversation messages from both end-users and your agent.\nYou can browse and delete this data with the\n[History](/dialogflow/es/docs/history)\nand\n[Training](/dialogflow/es/docs/training)\ntools.\n\nEnable and disable interaction logging\n--------------------------------------\n\n| **Note:** If you disable interaction logging, the History and Training features will not be available.\n\nInteraction logging is enabled by default for new agents.\n\nTo enable or disable interaction logging for your agent,\nsee the logging options in the\n[agent's general settings](/dialogflow/es/docs/agents-settings#general).\n\nHandling end-user data\n----------------------\n\nUser information may reside within your agent's logs stored by Dialogflow.\nDisabling conversation logs only prevents future data storage\nand does not delete existing data.\nExisting data is retained until the agent is deleted\nor you delete specific conversations from\n[History](/dialogflow/es/docs/history#delete)\nor\n[Training](/dialogflow/es/docs/training#training-view).\n\nIf you choose to disable logging performed by Dialogflow,\nyou can still create private logs within your system.\nIf you are calling the Dialogflow API directly,\nlog request and response data within your system.\nIf you are using a Dialogflow integration,\nenable a webhook for every intent,\nand log request and response data within your webhook system.\n\nData retention\n--------------\n\nInteraction logging data is retained in Google systems for 400 days\nbefore being deleted."]]
