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AudioCodes
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This product or feature is
subject to the "Pre-GA Offerings Terms" in the General Service Terms section
of the Service Specific
Terms .
Pre-GA products and features are available "as is" and might have limited support.
For more information, see the
launch stage descriptions .
Note:
When using a third party integration,
requests and end-user data are sent to both Google and the third party.
The terms of service, SLA, pricing, and quotas
for your agent edition
are applicable for Google's handling of these requests.
The third party's terms of service, SLA, pricing, and quotas
are applicable for the third party's handling of these requests.
Dialogflow integrates with the
AudioCodes
telecommunications provider.
Setup
To create a telephony integration with this system:
Go to the Dialogflow ES console .
Select your agent.
Click Integrations in the left sidebar menu.
Enable the AudioCodes integration.
You are redirected to AudioCodes.
Provide the configuration information requested by
AudioCodes.
You are redirected back to the Dialogflow console,
and the integration is now enabled for your agent.
For more information on this integration, see the
AudioCodes documentation .
Supported countries
This integration supports phone numbers in the following countries:
Austria
Brazil
Canada
Croatia
Denmark
Finland
Ireland
Israel
Lithuania
Mexico
Monaco
New Zealand
Poland
Slovakia
Slovenia
USA
UK
Pricing and quotas
The
pricing
and
quotas
for this integration are applied as audio input and output.
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Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License , and code samples are licensed under the Apache 2.0 License . For details, see the Google Developers Site Policies . Java is a registered trademark of Oracle and/or its affiliates.
Last updated 2025-10-29 UTC.
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