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Interaction logs, also called conversation logs,
capture conversation messages from both end-users and your agent.
You can browse and delete this data with the
History
and
Training
tools.
Enable and disable interaction logging
Interaction logging is enabled by default for new agents.
To enable or disable interaction logging for your agent,
see the logging options in the
agent's general settings.
Handling end-user data
User information may reside within your agent's logs stored by Dialogflow.
Disabling conversation logs only prevents future data storage
and does not delete existing data.
Existing data is retained until the agent is deleted
or you delete specific conversations from
History
or
Training.
If you choose to disable logging performed by Dialogflow,
you can still create private logs within your system.
If you are calling the Dialogflow API directly,
log request and response data within your system.
If you are using a Dialogflow integration,
enable a webhook for every intent,
and log request and response data within your webhook system.
Data retention
Interaction logging data is retained in Google systems for 400 days
before being deleted.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eInteraction logging captures conversation messages between end-users and the agent, enabling browsing and deletion through History and Training tools.\u003c/p\u003e\n"],["\u003cp\u003eInteraction logging is enabled by default for new agents, but disabling it will render the History and Training features unavailable.\u003c/p\u003e\n"],["\u003cp\u003eDisabling interaction logging prevents future data storage, but existing data remains until the agent is deleted or specific conversations are manually removed.\u003c/p\u003e\n"],["\u003cp\u003eIf you disable Dialogflow logging, you can still log request and response data through your system, either directly via the API or through webhooks.\u003c/p\u003e\n"],["\u003cp\u003eInteraction logging data is automatically deleted from Google's systems after 400 days.\u003c/p\u003e\n"]]],[],null,["# Interaction logging\n\n| **Note:** You must have an **Owner** role in the agent's Google Cloud project in order to change the interaction logging settings.\n\nInteraction logs, also called conversation logs,\ncapture conversation messages from both end-users and your agent.\nYou can browse and delete this data with the\n[History](/dialogflow/es/docs/history)\nand\n[Training](/dialogflow/es/docs/training)\ntools.\n\nEnable and disable interaction logging\n--------------------------------------\n\n| **Note:** If you disable interaction logging, the History and Training features will not be available.\n\nInteraction logging is enabled by default for new agents.\n\nTo enable or disable interaction logging for your agent,\nsee the logging options in the\n[agent's general settings](/dialogflow/es/docs/agents-settings#general).\n\nHandling end-user data\n----------------------\n\nUser information may reside within your agent's logs stored by Dialogflow.\nDisabling conversation logs only prevents future data storage\nand does not delete existing data.\nExisting data is retained until the agent is deleted\nor you delete specific conversations from\n[History](/dialogflow/es/docs/history#delete)\nor\n[Training](/dialogflow/es/docs/training#training-view).\n\nIf you choose to disable logging performed by Dialogflow,\nyou can still create private logs within your system.\nIf you are calling the Dialogflow API directly,\nlog request and response data within your system.\nIf you are using a Dialogflow integration,\nenable a webhook for every intent,\nand log request and response data within your webhook system.\n\nData retention\n--------------\n\nInteraction logging data is retained in Google systems for 400 days\nbefore being deleted."]]
