Agent instructions define the process that should be taken to accomplish the agent goal.
Each step contains a natural language instruction that may contain any of the following:
- A basic instruction that the LLM can understand.
- An instruction to route the user to another agent.
Agents are referenced using the form
${AGENT: agent_name}. - An instruction to use a specific tool.
Tools are referenced using the form
${TOOL: tool_name}. - An instruction to route the user to a Dialogflow CX flow.
Flows are referenced using the form
${FLOW: flow_name}.
Each step description starts with -,
and you can define subinstructions using indentation.
For example:
- greet the customer and ask them how you can help.
- If the customer wants to book flights, route them to ${AGENT: flight_booking}.
- If the customer wants to book hotels, route them to ${AGENT: hotel_booking}.
- If the customer wants to know trending attractions, use the ${TOOL: attraction_tool} to show them the list.
- help the customer to pay for their booking by routing them to ${FLOW: make_payment}.