Vertex AI Conversation

Vertex AI Conversation is a new natural language understanding platform built on large language models (LLMs). It makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Vertex AI Conversation, you can provide new and engaging ways for users to interact with your product.

Vertex AI Conversation can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech.

Vertex AI Conversation provides two ways to create virtual agents: